General Manager

RaceTrac; Valdosta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

RaceTrac in Valdosta, GA is seeking a General Manager to drive store profitability and lead up to 45 employees in a fast-paced retail environment. You will recruit, coach, and develop a high-performing team, ensure guest satisfaction, manage inventory, schedules, and store budget while upholding RaceTrac values.

The role emphasizes hands-on leadership, excellent customer service, and adherence to safety and brand standards, with opportunities for advancement within the company.

Qualifications

• Proven successful Retail Management experience preferred.
• Previous experience working in high-volume, guest-focused, transactional environment preferred.

Responsibilities

• Friendly Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management.
• Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors.
• Communicate respectfully and maintain a consistent team-oriented attitude and store culture.
• Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed.
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases.
• Food Drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources.
• Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained.
• Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations.
• Execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand.
• Building Talent Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.
• Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach.
• Lead the coaching, training, and assessment of direct reports while adhering to operational standards.
• Driving Success Strategically direct control of inventory and the distribution of materials, merchandise, and supplies
• Review financial statements, sales, analysis reports, and other performance data to measure productivity
• Actively identify areas of operational improvements based on market trends
• Develop and maintain a relationship with vendors to ensure efficient and correct deliveries
• Ensure communication is passed to every team member in the store
• Use company provided tools to coach, mentor and develop a high performing store team
• Ensure all risk management issues are in compliance with company standards
• Create or approve Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration
• Own staffin in store by providing timely feedback on interviews to the recruiting team
• Engage in the hiring of all store associates; develops managers to understand RaceTrac hiring processes and participate in hiring decisions
• Write, implement, and monitor manager development and performance plans
• Ensure proper procedures are followed in regards to hiring, promotions and separations
• Ensure all team members follow policies and company standards at all times
• Ensures that all team members have correct valid licenses as required by state or local laws
• Have complete understanding of budget and cost trends that impact operations; proactively work to drive sales and overall financial health of the store

Skills

Retail management

Guest service

Operations leadership

Job description

Job Description

As the General Manager, you will be responsible for driving profitability for one RaceTrac store and leading up to 45 employees.

Responsibilities

• Friendly Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
• Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors
• Communicate respectfully and maintain a consistent team-oriented attitude and store culture
• Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
• Food Drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources
• Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
• Clean Encourage and manage a high standard of store cleanliness
• Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
• Execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand
• Building Talent Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
• Lead the coaching, training, and assessment of direct reports while adhering to operational standards
• Driving Success Strategically direct control of inventory and the distribution of materials, merchandise, and supplies
• Review financial statements, sales, analysis reports, and other performance data to measure productivity
• Actively identify areas of operational improvements based on market trends
• Develop and maintain a relationship with vendors to ensure efficient and correct deliveries
• Ensure communication is passed to every team member in the store
• Use company provided tools to coach, mentor and develop a high performing store team
• Ensure all risk management issues are in compliance with company standards
• Create or approve Management and Associate schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll, and overtime costs into consideration
• Own staffin in store by providing timely feedback on interviews to the recruiting team
• Engage in the hiring of all store associates; develops managers to understand RaceTrac hiring processes and participate in hiring decisions
• Write, implement, and monitor manager development and performance plans
• Ensure proper procedures are followed in regards to hiring, promotions and separations
• Ensure all team members follow policies and company standards at all times
• Ensures that all team members have correct valid licenses as required by state or local laws
• Have complete understanding of budget and cost trends that impact operations; proactively work to drive sales and overall financial health of the store

Qualifications

• Proven successful Retail Management experience preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferred

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Are you looking for A Career That Keeps You Going? RaceTrac offers flexible schedules, weekly pay and performance-based promotion opportunities — 82% of our store leaders started as Store Associates. We aim to make people's lives simpler and more enjoyable, and we are looking for team members who demonstrate our core values — honesty, efficiency, a positive attitude, respect and teamwork. If this sounds like you, we'd love to hear from you!