General Manager

Workstream; Urbana (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K benefits

Medical, dental, and vision insurance

Paid training

Daily pay option

Opportunities for advancement

Job summary

Workstream is seeking a General Manager to lead the strategic and operational aspects of our restaurant in Urbana, Ohio. The General Manager will drive performance, profitability, and guest satisfaction while fostering a positive culture. Ideal candidates should have over 2 years of foodservice management experience and a strong customer service focus. Responsibilities include overseeing daily operations and ensuring compliance with food safety standards. Benefits include competitive compensation and opportunities for advancement.

Qualifications

• Minimum 2+ years of foodservice management experience, preferably in QSR or casual dining.
• ServeSafe Certification preferred; training may be provided.

Responsibilities

• Drive overall performance, profitability, and guest satisfaction.
• Ensure food safety and operational compliance.
• Create memorable experiences for guests.

Skills

Foodservice management

Team leadership

Customer service

Education

High School Diploma or GED

Associate or Bachelor’s degree

Tools

POS systems

Kitchen equipment

Job description

Be a part of what we are building here at Arby's.

At Arby’s, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference. We welcome you to the opportunity to help us cultivate an environment and culture where our team members can develop and flourish.

Job Summary

The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates a positive culture that supports team development, engagement, and consistent execution of brand standards.

The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hands‑on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.

Responsibilities

The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant—they’re creating memorable experiences and building teams.

Requirements

• Minimum 2+ years of foodservice management experience; QSR or casual dining GM experience preferred
• High School Diploma or GED required. An associate or a bachelor’s degree is preferred.
• ServeSafe Certification preferred (training may be provided)

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally for maintenance checks
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Operate POS systems, kitchen equipment, computers, and other standard devices
• Communicate clearly with employees, guests, vendors, and leadership teams
• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you.