General Manager

Jimmy John's; Tupelo (MS); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Jimmy John's is seeking a General Manager to oversee all aspects of in-store operations at Tupelo. You will manage staffing, training, food safety, inventory, and brand compliance while driving exceptional customer service and store performance.

The role requires strong leadership, integrity, and the ability to work 40+ hours per week in a fast-paced environment, with responsibilities including cash handling and adherence to safety guidelines.

Qualifications

• Must be capable of staffing, scheduling and supervising store operations.
• Proven leadership with integrity and ability to enforce systems and procedures.

Responsibilities

• Oversee staffing, scheduling and in-store operations.
• Ensure food safety and brand compliance.
• Deliver exceptional customer and store experience.
• Greet and thank customers with a smile and eye contact.
• Execute quality store operations and maintain cleanliness.
• Operate cash register and handle cash transactions.

Skills

Staffing & scheduling

Leadership

Team coordination

Cash handling

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe Acrobat

Job description

General Managers

General Managers oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, COGS management, cash handling and brand compliance.

The General Manager is responsible for ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. General Managers must be self-motivated individuals who have superior leadership skills and execute systems and procedures with 100% integrity. This is a Bonus-eligible position.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Requirements:

• Ability to work a 40+ hour week
• At least 18 years of age, with valid driver license and clean driving record
• Jimmy John Manager Certification
• ServSafe Manager Certification
• Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
• Must be able to perform, teach and train all aspects of Assistant Manager, PIC, InShopper and Delivery Driver positions, as needed
• Ability to handle fast-paced and high stress situations in the store
• Organize and establish priorities in the store with minimal supervision
• Willing to coach and task-manage employees on store operations

Additional Requirements:

Must be at least 18 years of age, have a valid driver license, car and clean driving record

Must be able to lift 30-40 lbs. regularly throughout shifts

Ability to stand, bend, reach and scoop through-out assigned shift

Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!