General Manager

Lineage Logistics; Town of Conklin (NY); On-site; USD 114,000 - 206,000; Full time

Job summary

Lineage Logistics in New York is seeking an experienced Operations Manager to provide strategic direction and oversee warehouse operations, ensuring safety, efficiency, and KPI achievement.

You will recruit, develop, and manage a team, drive cost controls, collaborate with sales for rate quotes, manage budgets, and ensure compliance with Lineage safety and food quality standards. Travel up to 25% may be required.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• 5 years’ Operations Management experience in Supply Chain or related field.
• Experience with strategy/annual plans and cost/efficiency management.
• Experience with Six Sigma/LEAN or continuous improvement.
• Experience leading and developing teams.
• Proficient with Microsoft Office.
• Experience working with Warehouse Management Systems (WMS).
• Excellent verbal and written communications skills.

Responsibilities

• Direct, recruit, train, develop, and provide performance feedback to direct reports.
• Achieve performance goals including KPIs (LTR, truck turn times, customer service).
• Review and analyze warehouse activities and costs to drive improvements.
• Collaborate with Sales Manager on marketing and sales efforts, planning, quotes, and contracts.
• Establish and maintain excellent customer service and client relationships.
• Monitor budgets, capex, equipment, and space utilization to meet targets.
• Support initiatives for safe receipt, storage, and distribution of food.

Skills

Leadership

Budgeting

WMS

Communication

Education

Bachelor’s Degree

Tools

MS Office

WMS

Job description

Provide strategic direction and operational support to meet the established goals for a medium sized warehouse which carries a broad scope of responsibilities and complexity. Operate facility while following all regulatory and company safety standards, policies, and procedures.

KEY DUTIES AND RESPONSIBILITIES

Direct, recruit, train, develop, and provide performance feedback to direct reports to ensure productivity, efficiency, and effectiveness Achieve company performance goals including internal and external Key Performance Indicators (KPIs), such as Labor to Revenue (LTR), truck turn times, and customer service standards Review and analyze all warehouse activities and costs to drive process improvement Collaborate with Sales Manager in marketing and sales efforts, including planning new account strategies, prospecting new accounts, sales calls, developing and quoting rates, negotiating contracts, and closing sales Establish and ensure facilities have excellent focus on customer service and client relationships Monitor and control budgets, capital expenditures, material handling equipment and space utilization to meet corporate targets Facilitate and support initiatives that ensure the proper receipt, storage, handling, and/or distribution of food to exceed Lineage safety and food quality standards as well as employee health and safety.

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

Bachelor’s Degree or equivalent work experience 5 years’ Operations Management experience in Supply Chain or related field Demonstrated proficiency in development and implementation of strategy/annual plans (budget, operational performance, SOPs, workshops, etc.), and bottom-line cost/efficiency management Experience with continuous improvement quality processes such as Six Sigma and/or LEAN Experience managing, training, and developing people in operation roles Proficient computer skills, including Microsoft Office Suite Demonstrated Experience working with Warehouse Management Systems (WMS) Excellent verbal and written communications skills including the ability to interact with internal and external customers Ability to lead discussions, make presentations and deliver technical results to a non-technical audience Excellent analytical and problem-solving skills, including the ability to deal with ambiguity Ability to travel up to 25% Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear Must be able to lift a minimum of 40 lbs./18kgs.; weight may be more dependent upon facility Must be comfortable with various noise levels, at times, can be loud.

Pay Range:$114,200.00 - $205,500.00

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

• Benefits Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day.

Lineage is one of the world’s leading temperature-controlled logistics companies.

Driven by our core values, we’re reimagining the global food supply chain.

Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain.

In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.

As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.