General Manager

Tannersville Domino's Pizza; Tannersville (Monroe County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Incentives

Career progression

Training programs

Employee discounts

Ownership of store performance

Job summary

Tannersville Domino’s Pizza is seeking an experienced General Manager to lead daily store operations, drive sales, and ensure exceptional customer service. You will manage costs, inventory, staffing, and safety while developing future leaders and maintaining a positive, results‑driven culture.

The role requires a hands-on leader who can motivate staff, monitor KPIs, and deliver a high quality dining experience that aligns with brand standards.

Qualifications

• Prior management experience in restaurant/retail/hospitality or similar fast-paced setting.
• Strong leadership, communication, and organizational abilities.
• Ability to recruit, train, coach, and motivate a diverse team.
• Solid problem-solving and decision-making skills.
• Ability to analyze sales, labor, food cost, and other metrics.

Responsibilities

• Oversee daily operations of the Domino’s location.
• Monitor food quality, cleanliness, safety, and customer service.
• Analyze sales, labor, and costs to improve profitability.
• Develop plans to raise sales and store performance.
• Manage inventory, ordering, receiving and rotation.
• Maintain compliance with policies and health and safety rules.
• Recruit, train, and develop store staff and management.
• Build a customer-service focused, accountable team culture.
• Coach and address performance issues promptly and professionally.
• Ensure proper staffing and scheduling based on business needs.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Data analysis

Fast-paced environment

Flexible availability

Education

High school diploma

Job description

General Manager – Domino’s Pizza

Position Summary

We are seeking an experienced, energetic, and results-driven General Manager to lead the daily operations of one Domino’s Pizza location. The General Manager is responsible for driving sales and profitability while maintaining excellent customer service, food quality, operational standards, and a positive team culture.

The ideal candidate is a hands‑on leader who can motivate employees, develop future leaders, manage costs, and ensure that every store consistently delivers a great customer experience.

Key Responsibilities

Operations & Store Performance

• Oversee the daily operations of assigned Domino’s Pizza locations.
• Ensure stores consistently meet company standards for food quality, cleanliness, safety, and customer service.
• Monitor sales, labor, food costs, waste, and other key performance indicators.
• Develop and execute plans to improve sales, profitability, and overall store performance.
• Ensure proper inventory management, ordering, receiving, storage, and product rotation.
• Maintain compliance with company policies, operational procedures, and applicable health and safety regulations.

Leadership & Team Management

• Recruit, interview, hire, train, and develop store employees and management team members.
• Build a strong, accountable, and customer‑focused team culture.
• Coach employees and managers to improve performance and achieve operational goals.
• Recognize strong performance and address performance issues promptly and professionally.
• Develop assistant managers and other team members for future leadership opportunities.
• Create and maintain effective staffing and scheduling plans based on business needs.

Customer Service

• Ensure every customer receives friendly, accurate, fast, and professional service.
• Resolve customer concerns and complaints effectively.
• Monitor customer feedback and identify opportunities to improve the customer experience.
• Lead by example in maintaining a positive and professional store environment.

Financial & Administrative Management

• Manage store‑level expenses and control labor and food costs.
• Review sales and operational reports to identify trends and opportunities.
• Maintain accurate records and ensure proper cash‑handling procedures.
• Protect company assets and minimize loss, waste, and unnecessary expenses.
• Work toward established sales, profitability, labor, and operational goals.

Safety & Compliance

• Maintain a clean, safe, and organized work environment.
• Ensure employees follow food safety, workplace safety, and sanitation procedures.
• Follow all applicable federal, state, and local regulations.
• Report and address safety, equipment, maintenance, or operational issues promptly.

Qualifications

• Previous management experience in restaurant, retail, hospitality, or another fast‑paced customer‑service environment.
• Strong leadership, communication, and organizational skills.
• Ability to recruit, train, coach, and motivate a diverse team.
• Strong problem‑solving and decision‑making abilities.
• Ability to analyze sales, labor, food cost, and other business performance metrics.
• Ability to work effectively in a fast‑paced environment.
• Flexible availability, including evenings, weekends, and holidays as business needs require.
• High school diploma or equivalent preferred.
• Previous pizza or quick‑service restaurant experience is a plus.

What We Offer

• Competitive salary and performance‑based incentives.
• Opportunities for advancement and career development.
• Training and leadership development.
• Employee discounts.
• A fast‑paced, team‑oriented work environment.
• The opportunity to take ownership of store performance and build a successful team.

Physical & Work Requirements

The General Manager must be able to work in a fast‑paced restaurant environment and remain active for extended periods. The position may require standing, walking, bending, lifting, and occasionally moving items weighing up to company‑approved limits.

Equal Opportunity Employer

We are committed to providing a professional, respectful, and inclusive workplace. Employment decisions are made based on qualifications, experience, performance, and business needs, without regard to legally protected characteristics.

Job Type: Full-Time
Reports To: Area/Operations Manager or Franchise Owner
Location: [Store/Market Location]
Salary: [Salary Range] [Bonus/Incentive Structure]