General Manager

Harrisburg Domino's Pizza; Harrisburg (Dauphin County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentive

Training and leadership development

Career advancement

Employee discounts

Fast-paced, team-oriented environment

Ownership of a business opportunity

Job summary

Harrisburg Domino's Pizza in Harrisburg is seeking an energetic General Manager to own daily operations, lead a high-performing team, and drive sales and customer satisfaction at a busy Domino’s location.

The role emphasizes hands-on leadership, staff development, and maintaining high standards for hospitality, food quality, and efficiency in a fast-paced environment. Previous restaurant or fast-food management experience is valued and the position offers incentives and growth opportunities.

Qualifications

• Proven experience leading fast-paced teams in food-service or retail.
• Strong communication and organizational skills.
• Ability to coach and develop employees for leadership roles.
• Comfort with using performance data to drive results.
• Customer-first mindset with a focus on hospitality.

Responsibilities

• Oversee daily store operations and drive sales, profitability, and service quality.
• Recruit, train, and develop team members; manage staffing plans and schedules.
• Ensure food safety, cleanliness, and safe work practices.
• Monitor KPIs, control labor and inventory costs, and implement action plans.
• Provide hands-on leadership and lead by example during peak hours.

Skills

Leadership

Communication

Time management

Team building

Problem solving

Customer focus

Education

High school diploma or equivalent

Job description

Job Type: Full-Time
Reports To: Area Manager or Franchise
Location: Harrisburg Area
Salary: [Bonus/Incentive Structure]

General Manager – Domino’s Pizza
Lead a Team. Grow a Business. Make an Impact.
Are you an energetic, hands-on leader who enjoys building strong teams and achieving results? We’re looking for an experienced General Manager to take ownership of the daily operations and performance of one Domino’s Pizza location.

In this role, you’ll have the opportunity to lead from the front, develop future leaders, grow sales, manage profitability, and create an outstanding experience for both customers and team members. If you thrive in a fast-paced environment and are ready to make a measurable impact, we’d love to meet you.

Lead Store Performance

• Oversee all aspects of daily store operations.
• Drive sales, profitability, customer satisfaction, and operational performance.
• Ensure consistent standards for food quality, speed of service, cleanliness, safety, and hospitality.
• Monitor sales, labor, food costs, waste, inventory, and other key performance indicators.
• Develop and execute action plans to improve store results.
• Manage ordering, receiving, storage, inventory counts, and product rotation.
• Protect company assets and reduce unnecessary expenses, waste, and loss.

Build and Develop a Winning Team

• Recruit, interview, hire, train, and retain talented team members.
• Create a positive, accountable, and customer-focused workplace.
• Coach employees through clear expectations, regular feedback, and hands‑on leadership.
• Recognize excellent performance and address performance concerns promptly and professionally.
• Develop assistant managers and high‑potential employees for future leadership opportunities.
• Build effective staffing plans and schedules based on sales and business needs.
• Lead by example and be willing to work alongside the team when needed.

Deliver an Outstanding Customer Experience

• Ensure customers receive friendly, accurate, fast, and professional service.
• Resolve customer concerns with urgency, care, and sound judgment.
• Review customer feedback and identify opportunities for improvement.
• Create an environment that keeps customers coming back.

Manage the Business

• Control labor, food costs, inventory, and store‑level expenses.
• Review sales, financial, and operational reports to identify trends and opportunities.
• Maintain accurate records and enforce proper cash‑handling procedures.
• Work toward established sales, profitability, service, labor, and operational goals.
• Ensure compliance with company policies and operating procedures.

Maintain Safety and Compliance

• Provide a clean, safe, and organized environment for customers and employees.
• Enforce food safety, sanitation, workplace safety, and security procedures.
• Follow applicable federal, state, and local requirements.
• Identify and report equipment, maintenance, safety, and operational concerns promptly.

What We’re Looking For

• Previous management experience in a restaurant, retail, hospitality, or other fast‑paced customer‑service environment.
• Strong leadership, communication, organization, and time‑management skills.
• The ability to recruit, train, coach, motivate, and hold a diverse team accountable.
• Confidence making decisions and solving problems in a fast‑paced setting.
• The ability to understand and act on sales, labor, food cost, and performance data.
• A customer‑first mindset and commitment to operational excellence.
• Flexible availability, including evenings, weekends, and holidays as business needs require.
• High school diploma or equivalent preferred.
• Pizza or quick‑service restaurant experience is a plus, but strong leadership experience is equally valuable.

What We Offer

• Competitive salary.
• Performance‑based incentive opportunities.
• Training and leadership development.
• Opportunities for career advancement.
• Employee discounts.
• A fast‑paced, team‑oriented work environment.
• The opportunity to take ownership of a business, build a successful team, and be recognized for your results.

Physical and Work Requirements

This is an active, hands‑on leadership position in a fast‑paced restaurant environment. The General Manager must be able to stand and walk for extended periods and perform duties that may involve bending, reaching, lifting, and moving items within company‑approved limits.

Ready to Lead?

If you’re ready to grow your career, develop a great team, and take ownership of a successful Domino’s Pizza location, we’re excited to learn more about you.

Equal Opportunity Employer
We are committed to maintaining a professional, respectful, and inclusive workplace. Employment decisions are based on qualifications, experience, performance, and business needs without regard to legally protected characteristics.