General Manager

Popeyes-01d9eb60; Suwanee (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Paid weekly

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k Plan

Paid Time Off

Training & leadership development

Free Shift Meal

Uniform provided

Popeyes Foundation Love program

MemberDeals discounts

Career advancement opportunities

Job summary

Popeyes Louisiana Kitchen in Suwanee, GA is seeking a General Manager to oversee daily restaurant operations, lead a positive team, ensure top food quality, and deliver exceptional customer service. This role offers comprehensive training, leadership development, and growth opportunities within a fast-paced, high-energy environment.

Responsibilities include staff coaching, training, scheduling, inventory control, and ensuring safety and sanitation standards are met.

Qualifications

• Exceed customer expectations to ensure satisfaction while promoting the Popeyes culture.
• Friendly, professional and positive attitude with guests and team members.
• Collaborate with team to ensure smooth operations and speed of service.
• Prompt and regular attendance on assigned shifts; ensure coverage.
• Act with integrity and professionalism.
• Comfortable working in a fast-paced environment.
• Willingness to learn and teach the Popeyes way.
• Safely operate and clean kitchen equipment.

Responsibilities

• Foster a positive environment to boost store morale.
• Lead by example; manage the team, plan, monitor, and coach performance.
• Provide new hire and ongoing training for team members.
• Complete all logs and paperwork.
• Staff effectively to ensure prompt, friendly customer service.
• Monitor food quality and temperature to ensure freshness and safety.
• Ensure equipment is functioning properly and temperatures controlled.
• Process returns, refunds, and resolve customer complaints.
• Prepare and package signature items accurately per recipes and guidelines.
• Adhere to safety, food handling and sanitation standards.
• Contribute to cleaning and sanitizing the entire restaurant and exterior areas.
• Oversee inventory counts and ordering; manage stock.
• Help control costs to maximize profitability.
• Execute new product roll-outs with team training and marketing.

Job description

If you Love that Chicken at Popeyes®, then you will Love thatPAYCHECK at Popeyes® too! As a General Manager at Popeyes® Louisiana Kitchen, you are responsible for overseeing the daily operations of the restaurant. The role focuses on ensuring smooth and efficient service by managing team members, maintaining a high level of food quality, and

delivering exceptional customer service. We are looking for General Managers bursting with positivity and with smiling faces. Also, If you’re currently thriving as a long-time Assistant Manager or Shift Leader at another fast-food restaurant, enjoy working with people, love to learn new things, and want to be part of a winning team, then this is your opportunity to

advance and shine in the rewarding leadership role of General Manager.

Fantastic Benefits Include:

• Competitive Salary $45,000-$55,000, paid each Friday
• Salary increases are tied to your ability to grow your restaurant sales volume
• Profit-sharing bonus plan with UNLIMITED bonus potential
• Medical, Dental, Vision & Life Insurance for All Full-time Employees
• 401k Plan
• Paid Time Off, Once Eligible
• Comprehensive training and leadership development
• Free Shift Meal
• Free Popeyes® Uniform
• Enrolled in the Team Member Love Program by the Popeyes® Foundation
• Enrolled into MemberDeals – Special Discounts on Memberships, Entertainment & Travel
• Career Advancement Opportunities– We are Funky Chicken llc dba Popeyes® Louisiana Kitchen With 38 Locations in Georgia! Grow with Us!

Responsibilities:

• Fostering a positive environment which helps the morale of the store
• Leading by example, plus managing the team– Plan, monitor, appraise the Team’s job performance & provide coaching, feedback & disciplines when appropriate
• Providing new hire training & ongoing training & development of Team Members
• Completing all necessary logs & paperwork
• Appropriately staffing so that the team provides prompt & friendly customer service
• Checking food quality & temperature throughout the day to ensure the food is fresh & safe to serve
• Checking all equipment for temperature & proper functioning
• Processing returns & refunds & resolving customer complaints if needed
• Prepares & packages our signature menu items & drinks accurately & according to established recipes, portion sizes & presentation guidelines
• Following Popeyes® procedures to adhere to all safety, food handling & sanitation standards as per company guidelines & health regulations
• Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, & exterior of the building, restroom, etc.
• Monitoring, counting & ordering inventory– ensuring adequate stock of products. Unpacking deliveries & stocking inventory items as needed
• Manage control costs to help maximize profitability
• Execute new product roll-outs including team training, marketing and sampling

Requirements:

• Exceed customer expectations to ensure satisfaction ensuring their needs are met promptly & courteously while promoting the culture of Popeyes® Louisiana Kitchen
• Show a friendly, professional & positive attitude to guests & fellow team members
• Collaborate with team members to ensure smooth operations & speed of service & provide support where and when needed
• Prompt & regular attendance on assigned shifts & making sure that all shifts are covered
• Act with integrity, honesty & a professional manner
• Comfortable working in a fast-paced environment
• Willingness to learn & teach others the Popeyes® way in all areas of a fast-paced, high-energy environment & work multiple stations.
• Safely operate & clean kitchen equipment

Physical Demands

• Standing for long periods: Minimum of 4 hours, especially during busy times.
• Lifting & carrying between 10 to 50 pounds or more with proper lifting procedures.
• Multitasking, Bending/reaching, Repetitive motions & fast-paced movement

Education:

Previous experience in QSR food service or customer service is a plus. We provide tons of training, but basic math skills are needed for handling cash transactions.

We are an Equal Opportunity Employer: We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local law.

Location: FC Suwanee II

Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage – and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.