General Manager

Popeyes; Marietta (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

Popeyes Louisiana Kitchen in Marietta, GA is seeking a General Manager to oversee daily operations and lead a team in delivering high-quality food and exceptional customer service.

The role focuses on staff development, maintaining standards, managing inventory and costs, and driving sales growth through training and effective leadership. Full-time position with competitive benefits and opportunities for advancement.

Qualifications

• Experience in QSR food service or customer service is a plus.
• Basic math skills for handling cash transactions.

Responsibilities

• Foster a positive environment to boost store morale.
• Lead by example and manage the team; plan, monitor, appraise performance, coach and provide feedback.
• Provide new hire training and ongoing development of Team Members.
• Complete necessary logs and paperwork.
• Staff appropriately to ensure prompt, friendly customer service.
• Check food quality and temperature to keep items fresh and safe.
• Check equipment for temperature and proper functioning.
• Process returns and refunds and resolve customer complaints as needed.
• Prepare and package signature menu items and drinks accurately per recipes and guidelines.
• Adhere to safety, food handling and sanitation standards per guidelines and health regulations.
• Contribute to cleaning and sanitizing the whole restaurant.
• Monitor, count and order inventory; unpack deliveries and stock items.
• Manage costs to maximize profitability.
• Execute new product roll-outs including team training, marketing and sampling.

Job description

If you Love that Chicken at Popeyes®, then you will Love thatPAYCHECKat Popeyes® too! As a General Manager at Popeyes® Louisiana Kitchen, you are responsible for overseeing the daily operations of the restaurant. The role focuses on ensuring smooth and efficient service by managing team members, maintaining a high level of food quality, and

delivering exceptional customer service. We are looking for General Managers bursting with positivity and with smiling faces. Also, If you’re currently thriving as a long-time Assistant Manager or Shift Leader at another fast-food restaurant, enjoy working with people, love to learn new things, and want to be part of a winning team, then this is your opportunity to

advance and shine in the rewarding leadership role of General Manager.

Fantastic Benefits Include:

• Competitive Salary $45,000-$55,000, paid each Friday
• Salary increases are tied to your ability to grow your restaurant sales volume
• Profit-sharing bonus plan with UNLIMITED bonus potential
• Medical, Dental, Vision & Life Insurance for All Full-time Employees
• 401k Plan
• Paid Time Off, Once Eligible
• Comprehensive training and leadership development
• Free Shift Meal
• Free Popeyes® Uniform
• Enrolled in the Team Member Love Program by the Popeyes® Foundation
• Enrolled into MemberDeals – Special Discounts on Memberships, Entertainment & Travel
• Career Advancement Opportunities– We areFunky Chicken llcdba Popeyes® Louisiana Kitchen With 38 Locations in Georgia! Grow with Us!

Responsibilities:

• Fostering a positive environment which helps the morale of the store
• Leading by example, plus managing the team– Plan, monitor, appraise the Team’s job performance & provide coaching, feedback & disciplines when appropriate
• Providing new hire training & ongoing training & development of Team Members
• Completing all necessary logs & paperwork
• Appropriately staffing so that the team provides prompt & friendly customer service
• Checking food quality & temperature throughout the day to ensure the food is fresh & safe to serve
• Checking all equipment for temperature & proper functioning
• Processing returns & refunds & resolving customer complaints if needed
• Prepares & packages our signature menu items & drinks accurately & according to established recipes, portion sizes & presentation guidelines
• Following Popeyes® procedures to adhere to all safety, food handling & sanitation standards as per company guidelines & health regulations
• Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, & exterior of the building, restroom, etc.
• Monitoring, counting & ordering inventory– ensuring adequate stock of products. Unpacking deliveries & stocking inventory items as needed
• Manage control costs to help maximize profitability
• Execute new product roll-outs including team training, marketing and sampling

Requirements:

• Exceed customer expectations to ensure satisfaction ensuring their needs are met promptly & courteously while promoting the culture of Popeyes® Louisiana Kitchen
• Show a friendly, professional & positive attitude to guests & fellow team members
• Collaborate with team members to ensure smooth operations & speed of service & provide support where and when needed
• Prompt & regular attendance on assigned shifts & making sure that all shifts are covered
• Act with integrity, honesty & a professional manner
• Comfortable working in a fast-paced environment
• Willingness to learn & teach others the Popeyes® way in all areas of a fast-paced, high-energy environment & work multiple stations.
• Safely operate & clean kitchen equipment

Physical Demands

• Standing for long periods: Minimum of 4 hours, especially during busy times.
• Lifting & carrying between 10 to 50 pounds or more with proper lifting procedures.
• Multitasking, Bending/reaching, Repetitive motions & fast-paced movement

Education:

Previous experience in QSR food service or customer service is a plus. We provide tons of training, but basic math skills are needed for handling cash transactions.

We are an Equal Opportunity Employer: We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local law.

LOUISIANA LEGENDS® - Founded in 1972, the Popeyes® brand has more than 50 years of history and culinary tradition. Popeyes® owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans–style fried chicken that has now made the brand famous throughout the world. Our culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves. Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items. This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick service restaurants, with over 2,700 restaurants in the U.S. and around the world. Our history combined with great food, service and quality makes Popeyes® restaurants genuine Louisiana Legends.