General Manager

IRMG VA COFFEE LLC; Springfield (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

IRMG VA COFFEE LLC is seeking a General Manager in Springfield, VA to oversee daily restaurant operations, ensuring efficiency in product preparation, customer service, facility maintenance, and inventory management.

You will lead recruitment and retention efforts, maintain financial accountability, and deliver top-quality products and exceptional service while fostering a collaborative, fast-paced team environment.

Qualifications

• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Experience with cash handling and store safety procedures.

Responsibilities

• Oversee daily restaurant operations to ensure efficiency and service quality.
• Ensure compliance with company standards across operations, including product prep and delivery.
• Lead recruitment for store-level roles and focus on employee retention.
• Manage inventory and maintain equipment and facility standards.
• Uphold financial accountability and monitor performance against goals.

Skills

Leadership

Team management

Customer service

Cash handling

Store safety

Recruitment & retention

Communication

Job description

Company Overview:A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.Job Summary:As a General Manager, you’ll oversee daily restaurant operations, ensuring efficiency and compliance with company standards in areas like product preparation, customer service, facility maintenance, and inventory management. You’ll lead team recruitment and retention efforts while maintaining financial accountability. With a focus on delivering top-quality products and exceptional service, you’ll play a key role in enhancing our customers' dining experience. We are an equal opportunity employer and invite you to apply!Job Responsibilities:Overseeing daily restaurant operations to maintain efficiency and service quality.Ensuring compliance with company standards across all operational areas, including:Product preparation and deliveryCustomer relationsRestaurant maintenance and repairsInventory managementLead your team with effective guidance, manage recruitment for store-level positions as needed, and focus on employee retention.Managing financial accountability to support the restaurant’s performance goals.Delivering the highest quality products and exceptional service to each customer.Performing additional duties as needed or assigned.Consider yourself a “people person,” and enjoy meeting others.Love working as a team and appreciate the chance to collaborate.Understand how to create a great customer service experience.Have a focus on quality and take pride in your work.Are open to learning new things.Are comfortable with responsibilities like cash-handling and store safety.Can keep cool and calm in a fast-paced, energetic work environment.Can maintain a clean and organized workspace.Have excellent communications skills.