General Manager

ISS Facility Services - North America; South San Francisco (CA); On-site; USD 115,000 - 125,000; Full time

Job summary

Guckenheimer seeks a General Manager to elevate hospitality and culinary excellence in California. You will lead multi-unit operations, drive growth, and align services with the client's strategic vision. This role demands hands-on leadership of teams across locations and a commitment to quality and safety.

Join a dynamic environment with autonomy to shape operations, implement best practices, and foster a culture of innovation, safety, and exceptional client service.

Qualifications

• GM with 3+ years in multi-unit food service operations.
• Leads teams of 20+ employees with strong coaching skills.
• Strong budget management and client relationship abilities.
• Experience with safety and quality standards in food service.
• Experience building digital/print design content (Canva/PowerPoint).

Responsibilities

• Lead operations with an entrepreneurial mindset, driving growth and performance.
• Anticipate client needs and address challenges to improve operations.
• Foster relationships with clients, vendors, and internal teams.
• Implement best practices and a safety-first culture across operations.

Skills

Leadership

Multi-unit ops

Budget management

Client relationships

Team coaching

Food safety

Communication

Education

Accredited Culinary Institution or Hospitality program

Tools

Canva

PowerPoint

Job description

General Manager - Drive Excellence & Inspire Innovation!

Are you a strategic leader ready to elevate hospitality and culinary excellence to new heights? We have an exciting opening for a dynamic General Manager committed to operational success, client satisfaction, and continuous innovation.

At Guckenheimer, you'll play a pivotal role in aligning our services with our client's strategic vision, driving outstanding results and a vibrant workplace culture.

What You'll Achieve

• Lead operations with an entrepreneurial mindset, driving growth, and optimizing performance to exceed client expectations.
• Anticipate client needs proactively, swiftly addressing challenges and turning them into opportunities for improvement and innovation.
• Foster robust relationships with clients, vendors, and internal teams, ensuring consistent excellence in hospitality and food service delivery.
• Implement best practices, innovative solutions, and a safety-first culture across all areas of operation.

Why This Role Is For You

• You'll have significant autonomy to influence strategic decisions and shape operational excellence.
• Join an organization that values leadership, creativity, continuous improvement, and professional growth.
• Thrive in a dynamic environment where adaptability and strategic thinking are recognized and rewarded.

Who You Are

• An experienced General Manager with at least 3 years managing multi-unit operations in food service environments.
• A passionate leader skilled in managing diverse teams of over 20 employees, demonstrating exceptional interpersonal and coaching abilities.
• Adept at maintaining strong client relationships, communicating effectively at all levels, and fostering a collaborative and innovative culture.
• Proven experience in budget management, operational efficiency, and maintaining the highest standards in food safety and quality.
• Experience in construction and management of digital and printed design work / content. Especially Canva / PowerPoint

Preferred Qualifications

• Accredited Culinary Institution or Hospitality program graduate
• ServSafe Certification (or ability to obtain immediately upon hire)
• Experience managing within unionized environments

Physical Demands & Work Environment

• Must be able to lift a minimum of 25lbs.
• Come to work properly dressed according to the dress code
• Employee must be able to work under pressure and time deadlines during peak periods

Are you ready to lead with passion and make a tangible impact every day?

Join Guckenheimer-where your leadership makes every meal and moment extraordinary.

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $115000 per year - $125000 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above.

To Executive Search Firms and Staffing Agencies:

ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.