General Manager

Crunch Fitness; Silverdale (WA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Bonus program

Free club membership

Career growth opportunities

Training & development

Wellness resources

Employee discounts

Job summary

Crunch Fitness in Silverdale, WA is seeking a General Manager to drive member service excellence and financial performance. You will recruit, motivate and lead staff, ensure superb facilities, and execute the club’s budget and policies to protect the Crunch brand.

You will oversee operations, sales, fitness programming and customer service, relentlessly improving member satisfaction while controlling expenses. A four-year degree and prior fitness management leadership are preferred.

Qualifications

• 4 year college degree, 4 year management experience and fitness management experience preferred.

Responsibilities

• Lead, motivate and manage a team to achieve club sales and service goals.
• Recruit, train and develop department heads and staff to deliver high-quality service.
• Oversee operations, facilities maintenance and cleanliness to ensure member satisfaction.
• Manage budgets, expenses and payroll to stay within annual targets.
• Champion the Crunch brand and uphold company policies and initiatives.

Skills

Team leadership

Recruitment

Budgeting

Strategic planning

Communication

Education

Bachelor’s degree

Job description

Benefits

• Free uniforms
• Training & development
• Wellness resources
• Bonus based on performance
• Competitive salary
• Employee discounts

No Judgments

Some may call it a tagline, but for us, it’s a way of life. It’s our Monday‑thru‑every‑day mantra. An unfiltered philosophy that drives us to create a community and a gym for all.

No judgments means room for everyone, regardless of shape, size, age, race, gender or fitness level. No matter your workout of choice, we want you to feel good while reaching your goals. Join the fun!

General Manager – Silverdale, Washington

General Manager will ensure the members receive the highest quality service and facilities. She/he will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by recruiting, motivating, leading, supervising and coordinating the activities of employees engaged in servicing our members’ needs. She/he will demonstrate an aptitude and command of all companywide policies and initiatives to ensure the integrity of the Crunch brand.

Administrative/Organization

Orchestrate a team to drive the business leveraging standard operating procedures and policies. Requires excellent communications skills, ability to motivate and encourage, decision making abilities and recruitment of top caliber staff.

Sales/Revenue Management

Demonstrate the ability to lead, motivate, and manage a team to achieve comprehensive club sales goals.

Fitness Management

Responsible for delivering all Personal Training, Small Group Training and Group Fitness Classes relating to departmental and financial goals.

Operations

Lead the team to deliver superior customer service to every member while driving a relentless focus on facility cleanliness. Coordinate and work within club support functions of Fitness, Sales and Marketing, Accounting, Information Technology and Human Resources. Ensure rigorous maintenance and management of facilities and equipment.

Financial

Exhibit an understanding of budgets and income statements. Display an ability to keep expenses and payroll at or below budget and articulate variances in revenue/sales/expenses versus budget.

Leadership/Motivation

Serve as a role model for employees. Communicate effectively by holding periodical departmental and individual meetings with all key club personnel and provide an inspirational environment that welcomes honest feedback and takes action to ensure a quality working environment. Oversee, support, direct and develop department heads.

Optimal Requirements

4 year college degree, 4 year management experience and fitness management experience preferred.

Additional Information

As a member of the Crunch Team you will receive competitive compensation to include base salary and robust commission/bonus program, complimentary club membership and career growth opportunities.