General Manager

Spanish Springs Lanes; Shrewsbury (MA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Employee Stock Purchase Program

Vacation & holidays

Discounts on entertainment

Job summary

Lucky Strike Entertainment in Massachusetts is seeking a General Manager to own the guest experience, the team, the financials, and the culture of your center. You will lead operations across bowling, arcade, F&B, bar, and events, while driving sales, building teams, and ensuring top-tier hospitality.

The role requires floor-first leadership and flexibility to work nights, weekends, and holidays. Lucky Strike offers comprehensive benefits, competitive compensation, and opportunities for career

Qualifications

• Significant leadership experience in a high-volume, guest-focused venue.
• Proven record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.
• Track record of building and developing leadership teams from the ground up.

Responsibilities

• Lead all center operations across bowling, arcade, food and beverage, bar, and events.
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across every department.
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction.
• Own full P&L including labor, COGS, inventory, and cost controls.
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready.

Skills

Leadership experience

Sales growth

P&L fluency

Team development

Floor-first leadership

Flexible schedule

Job description

Who We Are

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.

When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

Why Lucky Strike?

Overview

The Role

As a General Manager at Lucky Strike Entertainment, you will own the guest experience, the team, the financials, and the culture of your center, leading from the floor and building a place people genuinely want to come back to.

What You'll Do

• Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives
• Build and develop high-performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitality
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction
• Own full P&L performance including labor, COGS, inventory, and cost controls
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times

What You'll Bring

• Significant leadership experience in a high-volume, guest-focused venue (entertainment, hospitality, or full-service restaurant)
• A proven record of driving sales growth and hitting financial targets
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control
• A track record of building and developing leadership teams from the ground up
• A visible, floor-first leadership presence, especially during peak periods
• Flexible schedule including nights, weekends, and holidays

What You'll Get

Our people are the reason guests keep coming back. Here is what we offer our Management team:

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

#LI-EE1

Benefits

The pay range for this role is $80,000 to $85,000 per year.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits