General Manager

Firehouse Subs - NC SC; Shelby (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K after one year

Job summary

Firehouse Subs in Shelby, NC is seeking the next ROCK STAR Team Member to be the face of the restaurant, delivering friendly, attentive service and upholding the brand's high standards. Both part-time and full-time roles are available.

You will greet customers, assist with orders, operate the register, and help maintain a clean, safe store environment. Applicants should be at least 16, able to stand for long shifts, and comfortable with basic computer tasks and Microsoft software; tips are

Qualifications

• Must be 16 years old or older.
• Basic computer skills and register operations.
• Ability to stand, bend, reach and stoop during shifts.
• Willingness to work in a fast-paced food-service environment.

Responsibilities

• Deliver exceptional customer service and store experience.
• Greet and thank customers with a smile and eye contact.
• Operate cash register and handle cash transactions following policies.
• Maintain clean store, small wares, and overall appearance.
• Assist with food preparation machinery as needed.
• Adhere to food safety and security guidelines.

Skills

Customer service

Teamwork

Cash handling

Tools

POS software

Microsoft Office

Job description

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.

Job description

We are looking for the next ROCK STAR for our local Firehouse Subs Restaurant! A Team Member must understand the importance of the customer experience and understand that they are the "Face" of Firehouse Subs. Real people serving awesome sandwiches to real people.

Part-time and full-time positions are available.

Benefits

• Competitive Hourly Rate (based on location and experience), plus tips
• We offer Medical, Dental, and Vision for our Full-time employees
• 401K after one year of full-time employment.

Additional Requirements

• Must be 16 years old
• Computer skills, including some Microsoft software and register skills
• Ability to stand, bend, reach and stoop throughout assigned shift
• Ability to be mobile in freezer/cooler with temperatures ranging from 40° F to -10° F

Essential Functions include

• Responsible for customer product and service standards
• Foster an environment of teamwork
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise, and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety, and security guidelines
• Must be able to operate cash register and handle cash transactions, while adhering to all cash handling policies