General Manager

JLL; Seattle (WA); On-site; USD 110,000 - 159,500; Full time

Benefits offered by this job

401(k) plan with matching company katk

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle (JLL) is seeking a General Manager to oversee a portfolio of properties for a leading technology client in Seattle. You will align with JLL standards, develop property-specific strategic plans, and manage a property team to optimize operations and tenant satisfaction.

The GM will lead budgeting, financial reporting, and capital planning, while maintaining strong client and tenant communications and ensuring compliance with policies, safety standards, and local regulations.

Qualifications

• Bachelor's degree in Business Administration, Real Estate, Property Management, or related field.
• Minimum 7 years of progressive leadership experience in commercial real estate or property management.
• Proven P&L ownership and ability to meet financial targets in a multi-million dollar operation.
• Demonstrated expertise in client relationship management and business development within the commercial real estate sector.
• Excellent financial acumen with budgeting, forecasting, and financial analysis; proficient in MS Office & CRM.

Responsibilities

• Oversee operational performance of Class A properties and ensure tenant and client satisfaction.
• Develop annual operating budgets and capital plans; provide monthly financial reporting and strategic recommendations.
• Ensure compliance with company policies, regulations, and safety standards across operations.
• Implement tenant satisfaction programs and meet regularly with tenants.
• Oversee competitive bidding for third-party services and ensure compliance with standards.
• Foster a culture of continuous learning and professional development for the team.
• Perform other tasks to comply with agreements, ordinances, or as needed.

Skills

Leadership experience

Client relationship management

Business development

Budgeting & forecasting

Financial analysis

Real estate software proficiency

CRM systems

Education

Bachelor's degree in Business Administration/Real Estate/Property Management

Tools

Real estate management software

Microsoft Office Suite

CRM systems

Job description

General Manager

JLL empowers you to shape a brighter way. Our people are shaping the future of real estate for a better world by combining world‑class services, advisory, and technology for our clients.

What this job involves

The General Manager (GM) is responsible for managing a portfolio of properties for a leading technology client, in accordance with JLL standards and procedures and the Management Agreement. The GM works directly with clients to understand their investment objectives and develop property‑specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants.

What your day‑to‑day will look like

• Oversee operational performance of Class A properties, ensuring tenant and client satisfactions
• Develop and implement annual operating budgets and capital plans and ensure timely and accurate monthly reporting. Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholders
• Ensure compliance with company policies, industry regulations, and safety standards across all managed operations.
• Implement tenant satisfaction program, meet regularly with tenants to ensure successful program
• Oversee competitive bidding process for all third‑party contracted services and ensure compliance with JLL standards
• Foster a culture of continuous learning and professional development, supporting team members’ career advancement and skill enhancement
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

On‑site presence required

Required qualifications

• Bachelor's degree in Business Administration, Real Estate, Property Management, or related field
• Minimum 7 years of progressive leadership experience in commercial real estate, property management, or related industry
• Proven track record of managing P&L responsibility and achieving financial targets in a multi‑million dollar operation
• Demonstrated expertise in client relationship management and business development within the commercial real estate sector
• Excellent financial acumen with experience in budgeting, forecasting, and financial analysis
• Proficiency in real estate management software, CRM systems, and Microsoft Office Suite
• Valid real estate license or ability to obtain within specified timeframe

Preferred qualifications

• Real Estate License and Property Managers License, required within six (6) months if not currently licensed
• Professional certifications such as LEED GA, or equivalent industry credentials
• Strong network of industry relationships and demonstrated thought leadership in real estate

Estimated compensation for this position

110,000.00 - 159,500.00 USD per year

Location

On‑site - Seattle, WA

Personalized benefits that support personal well‑being and growth

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.