General Manager

Club Pilates; Seattle (WA); On-site; USD 80,500 - 98,500; Full time

Benefits offered by this job

Health Benefits

401K

Paid Time Off

Unlimited growth potential

Job summary

Club Pilates is looking for a General Manager in Seattle to oversee all functions at the studio, including sales, instructor management, and staff training. As a key player, you will drive membership growth and enhance customer service.

The ideal candidate should have at least 2 years of retail or fitness sales experience, strong communication skills, and a passion for fitness. Benefits include a competitive salary with performance bonuses and opportunities for growth.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Fluent in English with strong communication skills.
• Ability to manage and drive multiple revenue streams.

Responsibilities

• Lead generation through marketing and networking.
• Implement sales processes for scheduling prospects.
• Train and supervise Sales Associates.

Skills

Retail/service sales experience

Communication skills

Interpersonal skills

Data management

Organizational skills

Proficiency with computers

Job description

About Us

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high‑energy and service‑focused environment! With over 100 locations, Riser Fitness is one of the nation's largest multi‑unit developers of the Club Pilates franchise system as well as one of the longest operating franchisees in the country.

Position

The General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio and utilize discretion and independent judgment in managing the studio and directing the work of employees.

Position Type: Full Time

Requirements

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales.
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into Intro classes.
• Membership sales.
• Manage staff schedule.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and Supervise Sales Associates.
• Hire/Manage instructors at the studio.
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship/disciplinary action as needed.
• Independently make decisions related to high level customer service.
• Collect outstanding dues.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures.
• Ensure all forms, administrative supplies, and studio literature is stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Strategically manage marketing campaigns to generate leads for the studio.

Benefits And Perks

• Starting Base Salary - $80,500
  • $80,500 - $98,500 potential total comp including bonuses.
• Monthly performance bonus opportunities up to $18,000 annually.
• Health Benefits.
• 401K.
• Paid Time Off.
• Unlimited growth potential within the company.