General Manager

Riser Fitness, LLC; Santa Clara (CA); On-site; USD 68,000 - 70,000; Full time

Benefits offered by this job

Starting Base Salary - $68,000-70,000

Performance bonus opportunities

Health Benefits

401K

Paid Time Off

Unlimited growth potential

Job summary

A growing fitness studio in Santa Clara is seeking a General Manager to oversee all studio functions. This role involves leading sales efforts, managing staff, and driving membership growth in a dynamic environment. The ideal candidate will have at least 2 years of experience in retail or fitness sales, excellent communication skills, and a passion for fitness. The position offers a competitive salary and various benefits including health insurance and a retirement plan.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Fluent in English with strong written and verbal skills.
• Ability to manage multiple revenue streams effectively.

Responsibilities

• Lead generation through marketing and networking.
• Implement membership sales process and staff scheduling.
• Train and supervise Sales Associates and instructors.

Skills

Retail/service sales experience

Strong communication skills

Organizational skills

Data management

Interpersonal skills

Proficiency in computers

Tools

ClubReady software

Job description

ABOUT US

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment!

With over 80 locations, Riser Fitness is one of the nation's largest multi-unit developers of the Club Pilates franchise system as well as one of the longest operating franchisees in the country.

POSITION

The General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio.

The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees.

Position Type: Full Time

REQUIREMENTS

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

RESPONSIBILITIES

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Intro classes
• Membership sales
• Manage staff schedule
• Ensure that studio retail/products are stocked with accurate inventory counts
• Train and Supervise Sales Associates
• Hire/Manage instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship/disciplinary action as needed
• Independently make decisions related to high level customer service
• Collect out-standing dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio

BENEFITS AND PERKS

• Starting Base Salary - $68,000-70,000
  • $68,000-88,000 potential total comp including bonuses
• Monthly performance bonus opportunities up to $18,000 annually
• Health Benefits
• 401K
• Paid Time Off
• Unlimited growth potential within the company