General Manager

Socket.dev; Santa Monica (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Dental insurance

Vision insurance

Flexible Schedules

Casual Dress-code

Fun, wellness-focused work environment

Job summary

Restore Hyper Wellness is seeking a General Manager to lead store operations, sales, and business development with a strong emphasis on member growth and service excellence.

The role requires overseeing people management, training, and daily operations to ensure a superior guest experience across all channels. The GM will drive revenue, foster partnerships, and maintain high standards of performance and compliance.

Qualifications

• Bachelor's degree or higher is required.
• Proven track record in B2B and B2C sales within a retail/health & wellness context.
• Minimum 3–5 years of management experience in a fast-paced setting.
• Passion for fitness, wellness, and helping people live healthier lives.

Responsibilities

• Achieve monthly membership, department, and revenue goals.
• Lead performance management with staff, set goals, coach, and conduct reviews.
• Develop high‑performing employees for additional responsibilities.
• Oversee onboarding and 100% completion of required training per compliance standards.
• Motivate and align the team to maximize productivity and profitability.
• Schedule optimization to cover peak hours and events; monitor staff performance.

Skills

B2B and B2C sales

Leadership/People management

Budgeting & goals

Communications

Retail/Wellness

Education

Undergraduate degree or higher

Tools

Payroll processing

Scheduling software

POS/retail software

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off
• Dental insurance
• Vision insurance

General Manager Needed

Benefits/Perks

• A competitive salary plus bonus
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of health and wellness modalities in the United States. Our goal is to make Hyper Wellness® accessible, affordable, and fun. This means helping people feel better and perform at a higher level so they can do more of what they love.

Job Summary

Restore is seeking a General Manager with strong leadership skills and a knack for business development and sales. If you thrive in a fast pace environment and have a background in the health and wellness or retail landscape, we want to meet you.

Responsibilities

People Management

• Achieve monthly membership, department and total revenue goals.
• Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development, and performance reviews. Conduct regular staff meetings to communicate promotions, goals and other relevant information,
• Assist in selecting and developing high-performance employees for additional responsibilities and internal profitability.
• Oversee all aspects of onsite training of new employees. Ensure 100% completion of all required ongoing training per Restore compliance standards.
• Lead and influence managerial staff through motivation, leveraging individual strengths to ensure maximum productivity, and aligning the team on goals and expectations.
• Monitor and formally document staff performance/behavior with the support of the HR Department.
• Oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events.

Operations Management

• Maintain a safe, clean and secure environment for all guests and staff.
• Continuously improve operational execution through attention to detail and adherence to operating and safety standards.
• Communicate any equipment maintenance or construction needs to lead and help oversee repairs.
• Ensure an exceptional store experience that engages and retains customers.
• Be flexible with your schedule - you’ll work hours based on business needs and store operating hours. This will include weekends and holidays.
• Make timely and effective decisions regarding customer service issues.
• Daily reporting of appointments, revenue, goals, inbound/outbound calls.
• Report all safety and medical incidents through formal in-store communication and to the corporate team.

Sales & Marketing

• Drive store sales through membership, packages, and retail opportunities while adhering to sales success metrics.
• Maintain a strong local presence through partnerships with community and business organizations. Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest in Restore’s services.
• Lead store team in service and product knowledge and motivate them to meet and exceed sales goals.
• Manage the proven sales process and work to exceed all sales while maintaining budgetary targets.
• Set daily, weekly and monthly goals across all services to ensure clear expectations for staff and the success of overall store performance.
• Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed.

Company Culture

• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Lead and organize staff outings, professional development, and member workshops that build on and enhance Restore’s mission, vision, and values.

Qualifications

• You’ve obtained an undergraduate degree or higher.
• You have a proven track record of B2B and B2C sales.
• You have at least three to five years of management experience.
• You’re passionate about fitness, athletic achievement, and general health and wellness.
• Your verbal and written communication skills are on point.
• You’re a numbers person and can deliver action plans based on key metrics.
• You’re tech-savvy and have experience processing payroll and creating employee schedules.
• You’re driven to meet monthly, quarterly, and annual financial goals for yourself and your team.
• You get joy and fulfillment from helping people feel better and live healthier lifestyles.