General Manager

Santa Cruz-Mission McDonald's; Santa Cruz (CA); Sur place; USD 46 000 - 83 000; Plein temps

Avantages offerts par ce poste

Employee discounts and free meals

Paid vacation

Tuition reimbursement and/or education

Training and advancement opportunities

Résumé du poste

Santa Cruz-Mission McDonald's is seeking a General Manager to lead all restaurant operations, drive guest experience and coach a diverse team. You will manage food production and scheduling, while overseeing people processes, safety, and financial results. The role offers competitive pay, employee discounts, vacation, and opportunities for growth.

The GM will ensure high standards of service, plan inventories and budgets, and foster a culture of safety and excellence in a fast-paced environment.

Qualifications

• HSD or GED preferred.
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service.
• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• To provide solutions and make decisions in a fast-paced environment.

Responsabilités

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Plan for success: Proactively lead and manage all People processes including but not limited to Recruiting, Hiring and Onboarding.
• Staffing: Manage staffing levels and scheduling.
• Performance Management: Monitor and improve performance across teams.
• Train, coach and motivate: Develop team through coaching and training initiatives.
• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence.
• Inspire and Empower: Maintain high level of standard for guest and employee safety.
• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence.

Connaissances

Leadership

Customer service

Communication

Decision making

Formation

High School Diploma/GED

Description du poste

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA.

General Manager

Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

PERKS & BENEFITS:

• Competitive pay from $45,760 (for training)to $83,200 depending on McDonald's experience
• Employee discounts and free meals
• Paid vacation
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
• Plan for success: Proactively lead and manage all People processes including but not limited to:
• Recruiting, Hiring and Onboarding
• Staffing
• Performance Management

Train, coach and motivate

• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence
• Inspire and Empower: Maintain high level of standard for guest and employee safety
• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

To be a successful General Manager, you’ll need:

• HSD or GED preferred;
• Passion for helping and serving others (customers and fellow team members);
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service;
• A commitment to excellence and safety in the workplace;
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?