General Manager

7376 1100213 Carl's Jr 11509 Laurel Cyn/Kalisher San Fernando CA 91340; San Fernando (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Akash Management, LLC, doing business as Carl’s Jr., is seeking an experienced General Manager to oversee all restaurant operations in San Fernando, CA. You will lead staff, manage daily activities, and ensure guest satisfaction while executing the business plan.

The role requires 3–5 years in a management position in a restaurant, a high school diploma or equivalent, and the ability to work a 47.5–50 hour week. Strong leadership, budgeting, and communication skills are essential.

Qualifications

• High school diploma or equivalent.
• 3–5 years in a restaurant management position.
• Able to work long and flexible hours.

Responsibilities

• Create an environment where the guest is always right and delivers satisfaction.
• Respond quickly to guest concerns.
• Hire, train and coach staff to meet guest expectations.
• Ensure labor is aligned with budget and business plan.
• Run marketing programs and manage financial results.
• Enforce food safety and labor laws.
• Maintain integrity, teamwork, and performance standards.

Skills

Guest service focus

Leadership

Hiring & training

Budgeting & P&L

Communication

Time management

Computer literacy

Education

High school diploma or equivalent

Job description

Akash Management, LLC is a restaurant leading company while doing business as Carl’s Jr. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained work force that is focused on delivering the best restaurant experience for our guests.

This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform several different tasks every day, and this posting does not list all of the essential functions of the job.

The General Manager is ultimately responsible and accountable for all restaurant activities and assumes complete responsibility for the restaurant as necessary. The General Manager works to ensure that all activities are consistent with and supportive of the restaurant’s business plan.

The GM ensures all employees (Shift Leaders, Crew Trainers and Crew Persons) are performing their job responsibilities and meeting expectations in all areas of their job descriptions.

Essential Functions

• Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.
• Responds positively and quickly to Guest concerns.
• Hires high quality people who demonstrate and ensure consistent Guest satisfaction.
• Ensures all employees are trained and empowered to deliver total Guest satisfaction.
• Evaluates each employee’s ability to maintain high levels of Guest satisfaction.
• Continuously improves the skills, knowledge and morale of all employees.
• Train, coach and provide regular performance feedback (positive and corrective)
• Makes a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.
• Develops and executes the business plan (key elements include fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant.
• Utilizes labor effectively to meet budget.
• Responsible for financial results
• Executes company-wide marketing programs
• Enforces all labor laws (federal, state and local).
• Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our Guests and employees.
• Is completely focused on and driven by the Guest.
• Is of high personal integrity and treats all employees with honesty, respect and dignity.
• Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.

EDUCATION

High school diploma or equivalent. Experience 3 – 5 years in management position (preferably restaurant new experience)

HOURS Able to work a standard 47 ½ - 50 hour work week; able to work flexible hours necessary to manage and operate the restaurant effectively. Able to work the days and hours as designated (scheduled) by the District Manager.

Skills & Abilities

• Basic knowledge of computers.
• Financial/analytical aptitude including planning, budgeting, scheduling and P & L management.
• Organizational, planning and time management
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills.

Physical Abilities

• Work long hours.
• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50 – 75 pounds comfortably.
• Work with various cleaning products.