General Manager

Club Recruiter; San Antonio (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Club Giraud in downtown San Antonio, TX is seeking a General Manager to lead operations, steward exceptional hospitality, and deliver a highly personalized member experience.

Reporting to the President and Board, the GM will shape operations, oversee finance and programming, mentor staff, and build strong relationships with members while preserving the club's traditions and preparing the organization for its next chapter.

Responsibilities

• Lead all club operations and drive exceptional member experience.
• Manage staff across departments and model hands-on leadership.
• Oversee financial and operational performance reporting to the Board.
• Collaborate with Board to preserve traditions while pursuing opportunities to strengthen the club.
• Engage with members and attend Club events to ensure personalized service.

Job description

About Club Giraud

Club Giraud is a uniquely wonderful private city club that proudly celebrates and embraces its deep San Antonio roots. Located in the heart of downtown along the famed San Antonio River Walk, the Club occupies a remarkable historic setting. Its back patio overlooks the River Walk, giving Club Giraud a sense of place unlike any other private club in the city.

With approximately 1,000 prominent San Antonio and Texas member families, Club Giraud has long been a gathering place for many of the region's business, civic, philanthropic and community leaders.

Club Giraud celebrated 40 years of serving its membership in 2023. The Club traces its establishment to the early 1980s and opened its doors in 1983, when its historic buildings were thoughtfully restored and repurposed as a private dining club. From its beginning, Club Giraud's mission extended beyond exceptional cuisine and warm hospitality to include preservation of its historic home and support of arts education on the surrounding campus.

The Club takes its name from François Giraud, the accomplished architect, surveyor, conservationist, city engineer and eventual Mayor of San Antonio who designed and supervised construction of the Ursuline Academy buildings. Today, the historic campus surrounding Club Giraud is part of The University of Texas at San Antonio following the integration of the former Southwest School of Art into UTSA. The relationship creates an unusual and meaningful connection among the Club, higher education, the arts, historic preservation and the broader San Antonio community. UTSA has described the continuing mission as preserving the historic campus while advancing arts education and community programming, and Club Giraud continues its philanthropic support of those efforts.

Elegant yet understated, Club Giraud reflects the warmth, history and hospitality of both San Antonio and Texas. Exceptional food and highly personalized service have long been central to the Club's identity.

That culture of personal hospitality is deeply valued and must remain central to Club Giraud's future. At the same time, the Board of Directors recognizes an important opportunity for its next General Manager to build upon this remarkable foundation and lead the Club confidently into its next chapter.

Throughout the General Manager search discovery process, two words consistently emerged from the Board and Search Committee to describe the mandate for the Club's next leader:

PROTECT & PROPEL

Protect the traditions, history, relationships, standards of hospitality and distinctive character that make Club Giraud special.

Propel the Club forward by increasing member utilization and engagement, strengthening its relevance to current and future generations of members, developing and supporting its staff, thoughtfully introducing new ideas and experiences, and ensuring that Club Giraud remains one of San Antonio's most distinctive private clubs.

The successful candidate will understand that these responsibilities are not competing priorities.

Club Specifics

• Total Members: 1,000 (170 of which are non-resident members)
• Average Membership Age: 60 – 65 years of age
• Annual Operating Revenue: $3.6M
• Annual Food & Beverage Revenue: $2M
• Full-Time Employees: 45
• Club Operating Schedule: Open 6 days/week (Sundays closed), 12 months a year
• Dining Venues: 7 total dining rooms in clubhouse
• Private Event/Catering Capacity: 350 indoors, largest events indoors/outdoors 750
• Governance Structure: GM reports to 12-member Board; President’s term is 2 years
• Additional Club Data: 5 Senior/Executive staff report directly to the GM
  

Position Summary

The General Manager serves as Club Giraud's chief operating executive and is responsible for the leadership, management and successful execution of all Club operations. Reporting to the President and Board of Directors, the GM leads the Club's staff, oversees financial and operational performance, and bears primary responsibility for delivering an exceptional and highly personalized member experience.

This is a visible, hands‑on leadership position. The successful General Manager will genuinely enjoy knowing members, being present throughout the Club, engaging with staff, attending Club events, understanding the details of the operation and ensuring that members and their guests consistently feel welcomed, recognized and exceptionally well served.

The next GM must also be a thoughtful change leader. Club Giraud is not seeking change simply for the sake of change. Rather, the Board seeks a leader who will first listen and learn, earn the confidence of members and staff, understand the traditions and practices that deserve to be preserved, and then thoughtfully identify opportunities to strengthen the Club.

Increasing member utilization and engagement will be an important priority. The GM will be expected to work collaboratively with the Board and staff to create compelling reasons for members to