General Manager

The Root Restaurant & Bar; Rockaway Township (NJ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

great pay

schedules that fit your life

exciting work environment

career growth opportunities

numerous excellent benefits

Job summary

Buffalo Wild Wings in Rockaway Township, NJ is seeking a General Manager to lead the restaurant team, owning FOH and BOH operations. You will craft guest experiences, build programs, and drive fast-paced growth while upholding the brand’s standards in Wings, Beer, and Sports.

The role requires 3–5 years of hospitality leadership, exceptional communication, and a hands-on, entrepreneurial approach to optimize daily results and guest satisfaction.

Qualifications

• 3–5 years of restaurant/hospitality experience required.
• Strong oral and written communication skills.
• Experience leading innovation and programs.
• Marketing or UX knowledge a plus.

Responsibilities

• Manage restaurant FOH and BOH as a lead manager.
• Evaluate guest experience along the guest journey.
• Build differentiated guest programs based on customer insights.
• Develop a culture of innovative solutions to business challenges.
• Create processes to ideate, develop, and launch programs across the franchise.
• Drive timely, high-quality decisions grounded in insights.
• Lead innovation—first, best, only.
• Oversee project management to ensure on-time delivery.
• Maintain an entrepreneurial attitude and pro-active thinking.
• Work a 50-hour work week.
• Communicate effectively, both verbally and in writing.
• Minimum 3–5 years restaurant/hospitality experience; marketing/UX a plus.

Skills

Leadership

Communication

Project management

Entrepreneurial mindset

Restaurant operations

Marketing knowledge

User experience knowledge

Time management

Job description

Buffalo Wild Wings –General Manager - Urgently Hiring!

Looking for Leaders - Join our Team!

If you enjoy working in a fun, high-energy environment with a growing company where the game is always on, we invite you to bring your leadership skill, enthusiasm and passion toBuffalo Wild Wings!Come join a team that is all about sports, great food, family and friends! We are currently seekingresponsibleGeneral Managersto Join our Team!

General Manager (GM) Position Summary:

Check out this combo - your personality and commitment to create something a little different for everyone plus Buffalo Wild Wing’s amazing offerings in Wings, Beer, and Sports equals Guest satisfaction! You’re the “go-to” guy or gal with the knowledge and confidence to lead your Team and read your Guests. It’s fun. It’s fast-paced. We’re at the top of our game – and we want to keep it that way. As a BWW GM you’ll constantly be upping the ante, providing the ultimate experience for our Guests and leading our Team to bring that experience to life!

General Manager Responsibilities/Qualifications:

• Manage restaurant FOH and BOH - Lead member of the restaurant management team.
• Evaluate and define the guest experience at various points along the guest journey.
• Build differentiated guest experience programs based on customer needs and observational research of customer driven data and insights.
• Help develop a culture of finding innovative solutions to business and brand challenges.
• Create process around ideating, developing, iterating and bringing programs to life in the restaurants, including throughout the franchise community.
• Swift, high-quality decision making, informed by insights, but not paralyzed when faced with a lack of it.
• Experience in leading innovation – first, best, only.
• Project management experience with ability to drive on time delivery and motivate peer to peer.
• An entrepreneurial attitude. Pro-active thinking. Ability to drive thoughtful dialog and roll with the punches.
• Ability to work a 50-hour work week.
• Excellent oral and written communication skills.
• Minimum 3-5 years of restaurant/hospitality experience required. Marketing, user experience knowledge a plus.

BWW Benefits:

• great pay
• schedules that fit your life
• exciting work environment
• career growth opportunities
• numerous excellent benefits

If you are looking for a great team to work with, we want YOU!

BUFFALO WILD WINGS - General Manager Position