General Manager

Panera LLC; Richmond (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay and quarterly bonuses

Free on-shift meals and beverages

Paid vacation and sick time

Health, dental, and vision insurance

401(k) with match available

Career advancement opportunities

Job summary

Panera LLC is seeking a General Manager Lead in Richmond, KY, to oversee daily operations at their bakery-cafe. In this pivotal role, you will lead a high-performing team and be responsible for creating an engaging environment while ensuring exceptional guest service. The position offers competitive pay, eligibility for bonuses, and a range of benefits including health and dental insurance.

Ideal candidates will have at least 3 years of experience in restaurant management, with a focus on team development, operational excellence, and ensuring every guest has an extraordinary experience.

Qualifications

• Minimum 3 years of restaurant General Manager experience preferred.
• Ability to drive positive results in a fast-paced environment.
• Clear communication skills are essential.

Responsibilities

• Lead bakery-cafe team operations and manage staffing.
• Ensure food and service quality meets Panera’s standards.
• Foster a culture of growth, warmth, and trust among team.

Skills

Restaurant leadership

Team management

Business acumen

ServSafe certification

Flexibility

Job description

General Manager Lead with Purpose

At Panera, our leaders are celebrated for bringing out the best in their teams. Weprovide great perks, a welcoming culture, and the opportunity to make a real impact—everyday.

What’s In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on‑shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program

As a General Manager, you will lead a high‑performing team and oversee the successof the beloved neighborhood bakery‑cafe.

You will take full ownership of operations, make strategic decisions, create anenvironment where your team thrives, guests feel the Panera Warmth, and every shift issomething to celebrate.

Your Role Includes:

• Own all aspects of leading, the bakery‑cafe team: planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Create subject‑matter experts within your bakery‑cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures designed to ensure your bakery‑cafe successfully executes all company strategies and initiatives.
• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long‑term, loyal guests.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Maintain the bakery‑cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast‑paced environment.
• Flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
• Physical ability to lift, carry, push, or pull objects up to 25 pounds; stand and walk for up to 6 hours.
• Clear communication skills in a loud environment.
• Ability to embody Panera’s Guiding Values and Behaviors.

All offers are conditional upon the results of a background check.

Equal Opportunity Employer

Disabled/Veterans

Location: Richmond, KY