General Manager

Quality Oil Company; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Quality Oil Company is looking for a General Manager for the Lenovo Center Hampton Inn & Suites in Raleigh, North Carolina. This role is crucial for the hotel's overall success, involving revenue generation, cost control, and maintaining operating standards.

The ideal candidate should have extensive supervisory and hospitality management experience, strong communication skills, and a customer-service orientation. This position is pivotal in leading a positive employee environment and exceeding guest expectations.

Qualifications

• Prior supervisory and hospitality experience are required.
• Prior hospitality management experience is strongly preferred.
• Ability to plan, organize, and lead activities.

Responsibilities

• Conduct property audits.
• Manage revenue and marketing/business planning.
• Ensure excellent community relations.

Skills

Supervisory experience

Hospitality management experience

Customer-service oriented

Excellent communication skills

Strong multitasking skills

Problem solving and critical thinking skills

Job description

Quality Hospitality is seeking a new General Manager for the Lenovo Center Hampton Inn & Suites. The General Manager is responsible for the overall success of the hotel. This position is responsible for revenue generation to meet or exceed budget, cost control, maintaining operating and brand standards, daily duties, scheduling, supervision and monitoring, leadership, and individual effectiveness. The General Manager knows the daily operation of each department within the hotel and establishes and maintains a positive employee environment to exceed guest expectations.

Responsibilities

• Property Audits
• Revenue Management
• Marketing/Business Planning
• Community Relations
• Food and Beverage
• Customer Service
• Budget/Financial Management
• Asset/Capital Management
• Human Resources Management
• Corporate Office Relations Management

Requirements

• Prior supervisory and hospitality experience are required
• Prior hospitality management experience is strongly preferred
• Prior experience with hotel computer systems and spreadsheet programs is preferred
• Ability to plan, organize, and lead the activities of others
• Excellent interpersonal and relationship building skills
• Excellent time and project management skills
• Customer-service oriented
• Strong multitasking and organizational skills
• Strong problem solving and critical thinking skills
• Strong initiative and work ethic
• Strong attention to detail
• Ability to work in a fast-paced environment
• Excellent communication skills – both verbal and written
• Valid driver’s license and Department of Motor Vehicles Report