General Manager

Exos; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Exos is seeking a highly motivated General Manager to lead our Phoenix sports performance facility. You will oversee daily operations, staff development, scheduling, budgeting, and ensure top-quality service and outcomes for amateur to elite athletes.

The role requires a Bachelor's in sports management or related field, 3+ years in sports management, and a track record of business development. You will collaborate with coaches, physicians, and marketing to grow revenue across Youth to Pro

Qualifications

• Bachelor's degree in sports management or related field.
• 3+ years of experience in sports management, leadership role preferred.
• Proven track record in business development and facility management.
• Experience with CRM platforms such as MindBody and sales tools like HubSpot.
• Knowledge of sports performance training methodologies and strong communication skills.

Responsibilities

• Develop and execute strategic plans to achieve performance and business objectives.
• Manage day-to-day operations including scheduling, staffing, and budgeting.
• Generate and grow all streams of facility revenue across Youth to Pro/Elite categories.
• Recruit, train, and develop staff; conduct performance evaluations.
• Develop and implement marketing campaigns to attract and retain clients.
• Collaborate with sports medicine professionals to ensure client well-being.

Skills

Leadership

Communication

Strategic thinking

Team management

Education

Bachelor's degree in sports management, business administration, or related field

Tools

MindBody

HubSpot

Job description

Exos is seeking a highly motivated and experienced General Manager to lead our team in providing world-class performance training services to amateur and elite athletes at our facility at Phoenix, AZ. As the General Manager, you will be responsible for the overall management and operation of the facility, ensuring the highest levels of quality, customer service, performance, and business outcomes are achieved.

Key Responsibilities:

• Develop and execute strategic plans to achieve the performance and business objectives of the Sports Performance facility.
• Manage day-to-day operations of the facility, including scheduling, staffing, and budgeting.
• Generate and grow all streams of facility revenue within Youth, High School, College, Adult, and Pro/Elite categories.
• Seek out opportunities within the community to support local sports organizations, businesses, and other operations with performance services.
• Participate in outreach activities to help create awareness of the Sports Performance facility with local residents.
• Build strong relationships with clients and athletes, ensuring needs are met and expectations are exceeded.
• Ensure the facility is fully equipped, organized, and operating at the highest standards.
• Manage the recruitment, training, and development of staff, including performance evaluations and career development plans.
• Develop and implement marketing and promotional campaigns to attract new clients and retain existing ones.
• Collaborate with other professionals in the field, such as sports medicine physicians and therapists, to ensure the overall health and well-being of clients.
• Other duties as needed.

Qualifications

• Bachelor's degree in sports management, business administration, or a related field.
• At least 3 years of experience in sports management, preferably in a leadership role.
• Proven track record of successful business development, facility management, including financial management and staff development.
• Experience working with CRM platforms such as MindBody and sales tools such as HubSpot.
• Knowledge of sports performance training methodologies and techniques.
• Excellent interpersonal and communication skills.
• Strong leadership, organizational, and problem-solving skills.
• Ability to work collaboratively with others, including coaches, clients, and other professionals in the field.
• Passion for sports and a commitment to excellence in sports performance training.

We offer competitive compensation, benefits, and the opportunity to work with elite-level athletes.

WHO WE ARE

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.