General Manager

DeVita & Hancock Hospitality; Philadelphia (Philadelphia County); On-site; USD 93,150 - 113,850; Full time

Benefits offered by this job

Competitive compensation with significant bonus upside

Career growth opportunities

Community-focused environment

Job summary

DeVita & Hancock Hospitality seeks an experienced General Manager to oversee daily operations for our restaurant in Manayunk. This pivotal role involves leading a dynamic team, driving profitability, and ensuring exceptional guest experiences. Responsibilities include staffing, financial management, and community engagement. The ideal candidate will have a strong background in restaurant management, excellent communication skills, and a commitment to service excellence. Competitive compensation of up to $103,500 annually with growth opportunities is offered.

Qualifications

• Proven experience as a General Manager or senior manager in a restaurant setting.
• Commitment to high standards of cleanliness, safety, and sanitation.
• Flexibility to adapt to changing business needs.

Responsibilities

• Oversee all daily restaurant operations, including staffing and service.
• Source, screen, interview, hire, and onboard all new team members.
• Serve as the face of the restaurant, engaging with guests.

Skills

Strong leadership

Team-building

Interpersonal skills

Financial acumen

Excellent communication

Proactive problem solver

Ability to multitask

Job description

Philadelphia, Pennsylvania, United States

Location: Manayunk, Philadelphia, PA
Job Type: Full-Time | Salaried
Total Compensation Potential: Up to $103,500 annually

About Us

We are a vibrant, community-driven, multi-unit restaurant concept in the Philadelphia suburbs, known for exceptional salads, pizzas, and more. Were seeking an experienced General Manager to lead our Manayunk team and elevate daily operations, hospitality, and results.

The Opportunity

Were hiring a hands-on, experienced General Manager who thrives in a fast-paced restaurant environment and is passionate about leading teams, delivering outstanding guest experiences, and driving profitability. You will be highly involved in every aspect of daily operations.

What Youll Do

Lead the Operation

• Oversee all daily restaurant operations, including staffing, catering, and service
• Delegate tasks, enforce company checklists, and ensure deadlines are met
• Maintain the lowest possible prime cost (labor + materials)
• Ensure all standard operating procedures and company policies are followed
• Complete the Ops Agenda and Restaurant Tour consistently during all shifts

Build and Develop the Team

• Source, screen, interview, hire, and onboard all new team members
• Create schedules that ensure appropriate staffing across all shifts
• Train and develop BOH staff for food consistency and FOH staff for outstanding customer service
• Foster a strong, respectful culture and a welcoming work environment
• Create career paths for team members to grow within the company

Own the Guest Experience

• Serve as the face of the restaurant—frequently greeting and engaging with guests
• Ensure customer satisfaction is always the highest priority
• Follow up with guests who had less-than-ideal experiences
• Analyze feedback and implement improvements

Handle the Business Side

• Submit thorough, substantiated bi-weekly scorecards aligned with role responsibilities
• Review daily cash-outs for accuracy and verify all paperwork
• Research vendor pricing and maintain strong vendor relationships
• Maintain and improve all company checklists and documentation

Get Involved in the Community

• Represent the restaurant at community business group meetings and events
• Act as the point person for all promotional and community events
• Suggest and lead in-store promotions and monthly specials

Be Ready for Anything

• Step in during staffing shortages or emergencies - kitchen, front of house, or catering
• Be proficient in kitchen operations and capable of jumping in when needed
• Monitor health and safety compliance as the Last Line of Defense for the location
• Create, sample, and test new menu items; support menu development with cost-based pricing recommendations
• Seek regular feedback from all staff to drive engagement
• Continuously suggest ideas to improve efficiency and SOPs

What Were Looking For

• Proven experience as a General Manager or senior manager in a restaurant setting
• Strong leadership, team-building, and interpersonal skills
• Excellent verbal and written communication abilities
• Financial acumen—comfortable analyzing P&L, labor costs, and food costs
• Commitment to high standards of cleanliness, safety, and sanitation
• Ability to multitask, prioritize, and manage time effectively under pressure
• Proactive problem solver with a hands-on mentality
• Flexibility to adapt to changing business needs, including evenings, weekends, and holidays as needed

Why Join Us?

• Competitive compensation with significant bonus upside
• A leadership role where your impact is directly rewarded
• Room for growth as you demonstrate strong results
• A community-focused restaurant where youll make a real difference