General Manager

Massage Envy Franchising, LLC; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading franchise in the wellness industry as a location manager, where you'll inspire a team to deliver exceptional service and support customers in achieving their best selves. This role blends leadership with operational management, fostering a culture of growth and recognition. Ideal candidates possess management experience in service settings and a passion for teamwork.

Benefits

Competitive base pay, plus bonuses

Healthcare plans including medical, dental, and vision

401(k) matching

Paid time off for full-time employees

Flexible schedule for a better work/life balance

In-depth product and service training

Monthly free massage or skincare service

20% discount on all products

Qualifications

• Management and/or sales experience in personal service environments like spas or gyms.
• Natural leader capable of motivating and coaching a team.
• Ability to create a positive workplace culture.

Responsibilities

• Manage all operational aspects including driving memberships and promoting retail sales.
• Resolve customer challenges and maintain a therapeutic environment.
• Empower team members by setting clear expectations and providing ongoing training.

Skills

Leadership

Sales

Coaching

Relationship Building

Job description

Overview

Where Better Careers Begin!Massage Envy Germantown 7820 Poplar Ave Ste 4-6, Germantown, TN 38138

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Germantown franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive base pay, plus bonuses
• Healthcare plans including medical, dental and vision plans
• Matching 401(k)
• Paid time off for full time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 20% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job ID

2023-210885