General Manager

Slim-Chickens; Pensacola (FL); On-site; USD 50,000 - 61,000; Full time

Job summary

Slim-Chickens in Pensacola, FL is hiring a General Manager to lead daily restaurant operations, uphold brand culture and drive guest satisfaction and profits.

You will coach staff, enforce company policies, manage costs, and ensure safe, high-quality food and service while meeting labor and food-cost goals. The role includes an 8–10 week Manager in Training program (360 hours) traveling as needed before assuming full responsibilities.

Qualifications

• Experience leading a restaurant or similar team.
• Ability to manage multiple tasks and priorities.
• Strong interpersonal and organizational skills.

Responsibilities

• Identify and delegate responsibilities to the management team to meet objectives and ensure service excellence.
• Enforce company policies and procedures across the location.
• Provide direction to staff to achieve restaurant goals.
• Monitor operations and coach staff to improve performance.
• Deliver a positive guest experience and high levels of service.
• Manage food quality, safety, and cleanliness.
• Control labor and product costs within store targets.
• Lead staff training and weekly meetings.

Skills

Leadership

Staff development

Customer service

Communication

Problem solving

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Full Time Management Pensacola, FL, US

30+ days ago Requisition ID: 2681

Salary: $55,000.00 Annually

Summary/ Objective

The General Manager is passionate and upholds the brand’s culture and standards. Continuously shows strong leadership skills and work ethic. The General Manager understands that customer satisfaction always takes priority and efficient restaurant operations make it possible. They are experienced leaders with a goal to become the best operator possible. The General Manager responsibilities include overseeing the day-to-day operations of assigned location and team members, enforcing company policies, achieving company goals and metrics. To be successful in this role, you should be a thoughtful leader and decision maker, helping our people develop and be productive, while ensuring profits are on the rise. Ultimately helping the company grow and thrive.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team, and staff to achieve restaurant goals.
• Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to employees and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.(Following the scheduling template based on store sales)
• Train and coach staff on customer services principles and practices.
• Follow KRG’s and Jersey Mike’s Subs policies and procedures, including those for cash handing and safety/security.
• Implement new marketing promotions.
• Conducting staff and weekly meetings.
• Identify employee weaknesses and retrain as necessary.
• Efficient in administrative duties: Weekly paperwork, crunch time inventory, product ordering, Zenput, marketing, scheduling and labor.

Requirements & Skills

*Mandatory Requirement- Upon hire or promotion into the General Manager role, you will enter into our Manager in Training program for 8-10 weeks (360 hours) to fully learn the position. You will train at one of our certified training locations; this may require travel depending on location. You must successfully complete training before assuming role as a General Manager.*

• Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity
• Reliable Transportation
• Must be able to work nights and weekends.
• Extremely Professional Appearance
• Ability to work in a fast paced, ever-changing environment.
• Take the initiative.
• Ability to handle multiple tasks Demonstrated ability to creatively organize and expand business opportunities.
• Desire to take ownership and increase weekly sales.
• Must be able to lift up to 50 lbs
• Meet Labor goals (determined by store sales)
• Meet Food Cost Goals (determined by store sales)