General Manager

Krg Holdings Llc; Lithia Springs (GA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Manager in Training program

Job summary

KRG Holdings LLC is seeking a General Manager for Lithia Springs, GA. You will lead daily restaurant operations, drive guest satisfaction, and ensure brand standards are upheld. The role requires completing an 8-10 week Manager in Training program and delivering strong financial results.

Responsibilities include coaching staff, enforcing policies, managing costs, and promoting a positive guest experience while growing weekly sales and profits.

Qualifications

• Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity.
• Reliable Transportation required.
• Must be able to work nights and weekends.
• Extremely professional appearance.
• Ability to work in a fast-paced environment.
• Take initiative and manage multiple tasks.
• Desire to increase weekly sales and own outcomes.
• Able to lift up to 50 lbs.

Responsibilities

• Identify and delegate responsibilities to management team and staff to meet objectives and ensure excellent service.
• Implement and enforce company policies and procedures.
• Provide direction to management and staff to achieve restaurant goals.
• Review operations and manage staff to find problems and opportunities for improvement.
• Provide coaching and feedback to employees and assess performance.
• Create a positive guest experience by delivering high service levels and engaging guests.
• Manage the restaurant to meet food quality, safety, and cleanliness standards.
• Monitor product and labor costs to stay within goals.

Skills

Interpersonal skills

Communication

Organizational skills

Leadership

Supervisory skills

Dependability

Maturity

Reliable transportation

Night/weekend availability

Physical strength

Tools

Zenput

Job description

Full Time Management Lithia Springs, GA, US

Salary Range: $55,000.00 To $60,000.00 Annually

Summary/ Objective

The General Manager is passionate and upholds the brand’s culture and standards. Continuously shows strong leadership skills and work ethic. The General Manager understands that customer satisfaction always takes priority and efficient restaurant operations make it possible. They are experienced leaders with a goal to become the best operator possible. The General Manager responsibilities include overseeing the day-to-day operations of assigned location and team members, enforcing company policies, achieving company goals and metrics. To be successful in this role, you should be a thoughtful leader and decision maker, helping our people develop and be productive, while ensuring profits are on the rise. Ultimately helping the company grow and thrive.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team, and staff to achieve restaurant goals.
• Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to employees and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.(Following the scheduling template based on store sales)
• Train and coach staff on customer services principles and practices.
• Follow KRG’s and Jersey Mike’s Subs policies and procedures, including those for cash handing and safety/security.
• Implement new marketing promotions.
• Conducting staff and weekly meetings.
• Identify employee weaknesses and retrain as necessary.
• Efficient in administrative duties: Weekly paperwork, crunch time inventory, product ordering, Zenput, marketing, scheduling and labor.

Requirements & Skills

*Mandatory Requirement- Upon hire or promotion into the General Manager role, you will enter into our Manager in Training program for 8-10 weeks (360 hours) to fully learn the position. You will train at one of our certified training locations; this may require travel depending on location. You must successfully complete training before assuming role as a General Manager.*

• Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity
• Reliable Transportation
• Must be able to work nights and weekends.
• Extremely Professional Appearance
• Ability to work in a fast paced, ever-changing environment.
• Take the initiative.
• Ability to handle multiple tasks Demonstrated ability to creatively organize and expand business opportunities.
• Desire to take ownership and increase weekly sales.
• Must be able to lift up to 50 lbs
• Meet Labor goals (determined by store sales)
• Meet Food Cost Goals (determined by store sales)