General Manager

Smoothie King (SKFI); Palatine (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Join a leading restaurant chain as a General Manager, leading the team to provide exceptional service in a drive-thru environment. This role involves daily operations management, driving sales growth, and ensuring a clean and efficient store. Ideal candidates have a strong leadership background, coupled with a commitment to developing a motivated team and exceeding operational standards.

Benefits

Competitive salary and benefits package

Opportunities for professional growth and development

Dynamic and supportive work environment

Qualifications

• Minimum 2 years’ experience as a manager or supervisor in the restaurant sector.
• Exceptional interpersonal skills and a customer-first attitude.
• A bias toward action and willingness to lead by example.

Responsibilities

• Oversee daily operations and staff management.
• Drive sales growth and ensure compliance with company standards.
• Develop local marketing plans and maintain supplier relationships.

Skills

Leadership

Customer Service

Interpersonal Skills

Education

High school diploma required

Associate or bachelor's degree in business or hospitality management preferred

Tools

Microsoft Word

Microsoft Excel

Job description

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Smoothie King Seeks Experienced Manager

Drive-Thru Expertise Required!

We're inviting highly qualified managers to lead our Smoothie King locations with drive-thru operations!

Requirements:

• Previous experience running drive-thru restaurant operations
• Proven track record of success in managing high-volume locations
• Excellent leadership and customer service skills
  
  

Responsibilities:

• Oversee daily operations, inventory, and staff management
• Drive sales growth and customer satisfaction
• Ensure compliance with company standards and policies
  
  

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Dynamic and supportive work environment
  
  

Apply Today!

The General Manager will contribute to Smoothie King’s success by creating and leading a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other priorities, focusing on strategic, operational, and leadership excellence. As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose.

Responsibilities

• Enthusiastically hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Maintain relationships with suppliers (inventory management, shipments, etc.)
• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjust accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.
  
  

Qualifications

• High school diploma required. Associate or bachelor’s degree in business, hospitality management, or similar field is preferred.
• Minimum 2 years’ experience as a manager or supervisor of a team in a restaurant or similar type of retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Exceptional interpersonal skills - you are energized by working with people.
• Act with integrity, honesty, and knowledge that promotes our culture, values, and mission
• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
  
  

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.

What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since

Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.

They’re not just good; they’re good for you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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