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Firehouse Subs is seeking a General Manager to lead daily restaurant operations in a dynamic, customer-focused environment. You will drive guest satisfaction, ensure food quality, and maintain a clean, compliant, and safe dining space while managing costs and staffing.
The role requires strong leadership and a passion for teamwork and service excellence. You will recruit and develop Assistant and Shift Managers, coordinate local marketing efforts, and represent the brand in the community to grow
Founded by former firefighting brothers Chris Sorensen and Robin Sorensen, Firehouse Subs began in 1994 with one restaurant in Jacksonville, Fla. Today, we’re proud to have grown to more than 1,000 locations across 40 states, one U.S. territory (Puerto Rico), and Canada.
Specializing in hot subs, Firehouse Subs serves generous portions of premium meats and cheeses—steamed hot and placed atop fresh produce on a toasted sub roll. Each restaurant offers a family-oriented dining atmosphere with an authentic firefighter theme that celebrates local firefighting history and honors the founding family’s decades of service. We also give back: Firehouse Subs has donated over $20 million to public safety organizations.
Ensure the restaurant operates in full compliance with all local, state, and federal regulations, including health regulations, wage and hour requirements, age restrictions, fair employment practices, ADA, OSHA, and other applicable requirements.
Lead and enforce Firehouse Subs Policies and Procedures throughout the restaurant.
Provide leadership that drives great guest service, food quality, and restaurant cleanliness while building a cheerful, fun, and team-focused work environment aligned with Firehouse Subs values.
Drive restaurant profitability by operating within established guidelines for food cost, labor, controllables, utilities, and sales growth.
Coordinate and execute current operations game plans and company initiatives in a profitable and timely manner.
Ensure proper staffing by recruiting, hiring, and maintaining a qualified team, and by ensuring employees are trained and developed appropriately.
Be accountable for the continuous training and development of the Assistant Manager and Shift Managers.
Participate in local restaurant marketing within the trade area to grow sales.
Implement and promote Public Safety Foundation initiatives.
Ensure required programs, reports, and legal documents are accurate, complete, and submitted on schedule.
Stay active in community affairs to support sales growth and strengthen public relations.
Represent Firehouse Subs in a professional, positive manner at all times.
Communicate effectively with the GM/Owner regarding any issues or opportunities that may impact business performance.
Maintain restaurant equipment in full working order and es
Perform any other duties assigned by the Owner.
Bonus Note: Bonus structure is based on sales performance and meeting comapny expectations.
At Firehouse Subs, we believe a healthy and positive work environment starts with attitude and accountability. We hire leaders who bring energy, integrity, and a strong work ethic. If you’re ready to lead your team to success,
Competitive wages
Awesome, team-oriented environment
Opportunities for professional growth and development
Flexible scheduling
Uniforms provided
Fast-paced work environment
No late hours or dirty grills!
Health/Dental Insurance available. Company pays half of monthly health insurance premiums.
401K opportunities
And more!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.