General Manager

Firehouse Subs; Osseo (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401k

PTO

Scholarships

Major holidays off

Job summary

Firehouse Subs in Osseo, MN is seeking a General Manager to oversee profitable restaurant operations while upholding company guidelines and safety standards.

The role requires leadership to recruit, train and develop a high-performing team, ensure regulatory compliance, and drive guest satisfaction and financial performance. Hours are typically 9am–9pm with weekends and some nights required.

Qualifications

• Possess a positive attitude and be ready to manage a team and serve customers with a smile.
• Hire, train and motivate a high-performance team.
• Understand and manage food and labor costs.

Responsibilities

• Ensure restaurant compliance with local, state and federal regulations including health and wage rules.
• Enforce Firehouse Subs Policies and Procedures.
• Provide leadership to achieve superior guest service, quality and cleanliness.
• Drive profitability by managing food costs, labor and sales growth.
• Staff the restaurant with qualified personnel and develop the team.
• Oversee training and development of the Assistant Manager and Shift Managers.
• Participate in local restaurant marketing and community engagement.

Skills

Leadership

Customer service

Communication

People management

Tools

Microsoft Office

Job description

Firehouse Subs is looking for our next great General Manager!

This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations. Hungry for a new job? Firehouse Subs is growing fast, and we are seeking a positive and energetic leader. We have a Commitment to and Passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety…and hiring the best! Join our team and you’ll become part of a company that’s consistently rated among the best in the field of fast casual restaurants.

Additional Requirements:

• Able to work on your feet for up to 13 hours at a time
• Able to lift up to 50 lbs
• Open availability - ability to work weekends and some nights required
• Familiarity with Microsoft office required
• Ability to lead and develop a strong team

Requirements:

• Possess a positive attitude, Be ready and willing to manage their team and serve customers, every day with a smile.
• Be able to hire, train and motivate a high performance team.
• Understand and be able to manage food and labor costs.
• Understand a Profit and Loss Statement and operate restaurant at maximum profitability.
• 1+ years of management experience

As the General Manager, you will:

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.
• Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
• Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
• Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
• Be accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers
• Actively participate in Local Restaurant Marketing in local trade area.
• Implement and promote all Public Safety Foundation initiatives.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
• Represent Firehouse Subs® in a professional, positive manner at all times.
• Communicate effectively to the GM/Owner any and all issues that may impact our business.
• Maintain restaurant equipment in full working order and communicates problems immediately to Owner.
• Any other duties assigned by the Owner.
• 401k, PTO, and scholarships available after 1 year of employment
• Major holidays off
• No deep fat fryer or griddle - you will not smell like a French fry!
• Hours start at 9 am and we close at 9:00 pm, no crazy early mornings or late nights

11649 Fountains Dr, Osseo, MN 55369, USA