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General Manager

LESLIES ISLE OF WIGHT LIMITED

Orlando (FL)

On-site

USD 42,000 - 46,000

Full time

4 days ago
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Job summary

A leading company in pool supplies seeks a General Manager in Orlando, FL, to ensure store performance meets customer service and sales objectives. The ideal candidate will have strong leadership skills, a customer service mindset, and experience in managing teams and operations effectively. Leslie's offers competitive compensation, training programs, and career advancement opportunities, emphasizing diversity and inclusion.

Benefits

401K with company match
Team member discounts
Comprehensive benefits package
Career advancement opportunities

Qualifications

  • Management and proficiency in computer usage is required.
  • Must have excellent communication skills.

Responsibilities

  • Oversees store performance ensuring customer service standards are met.
  • Directly responsible for sales plans, profit margins, and payroll management.
  • Hires and trains staff while promoting a positive work environment.

Skills

Communication
Customer service mindset
Efficiency
Analytical skills
Teamwork

Education

Successful completion of all training modules
Ability to achieve placement in the succession program

Job description

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Join to apply for the General Manager role at LESLIES ISLE OF WIGHT LIMITED

Dive In To a New Career With Leslie's

Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.

Dive In To a New Career With Leslie's

Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.

Job Overview

Oversees the performance of a Leslie’s store to ensure it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. Directly responsible for growing and managing sales plans, profit margins, payroll, and all controllable expenses. Responsible for the effective execution of all company-developed programs. Hires proficient applicants with the right competencies and experience, trains and develops them in all required training programs, and establishes the expectation of providing excellent customer service and a great place to work through personal example and expectation.

Responsibilities

  • Hire only “A” players this year to support the accomplishment of the following objectives:
  • Meet or exceed sales budget.
  • Meet or exceed EBITDA/SOC goal.
    • Meet or exceed labor rate goal.
    • Achieve shrink percent of .4% or better.
    • Meet or Exceed your gross margin budget for the fiscal year.
  • Meet or exceed APC goal.
  • Drive customer count increase over last year.
  • Meet or exceed Mystery Shop goal of 95%.
Essential Competencies

  • Ability to hire “A Players – Sources, selects, and sells “A Players” to join the company.
  • Efficiency – Able to produce significant output with minimal wasted effort or supervision.
  • Organization & Planning – Plans and organizes in an efficient manner.
  • Industry knowledge – Highly knowledgeable of the business, products and competitors.
  • Customer service mindset – Understands the customer, is focused on providing superior customer service.
  • Aggressiveness - Highly productive, and takes a forceful stand without being overly abrasive.
  • Follow through on commitments - Lives up to verbal and written agreements, regardless of personal cost.
  • Intelligence – Learns quickly, demonstrates ability to quickly and proficiently understand and absorb new information.
  • Analytical skills – Able to structure and process qualitative and quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.
  • High standards – Expects personal performance and team performance to be nothing short of the best.
  • Attention to detail – Does not let important details slip through the cracks or derail a project.
  • Proactivity – Acts without being told what to do. Brings new and visionary ideas to the company.
  • Ability to develop people - Coaches people in their current roles to improve performance and prepares them for future roles (succession program).
  • Honesty/integrity – Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
  • Creativity/innovation – Generates new and innovative approaches to problems.
  • Positive attitude/enthusiasm – Exhibits passion and excitement over work. Has a can do attitude.
  • Work ethic – Possesses a strong willingness to work hard and long hours to get the job done. Has a track record of working hard.
  • Communication – Speaks and writes clearly, articulately and diplomatically without being overly verbose or talkative.
  • Teamwork – Reaches out to appropriate divisions heads and cooperates with corporate team members to establish an overall collaborative working relationship.
  • Flexibility/adaptability – Adjusts quickly to changing priorities. Copes effectively with complexity and change.

Qualifications

  • Successful completion of all training modules inclusive of GMIT and Talent Platform training.
  • Ability to achieve placement in the succession program.
  • Excellent communication skills, and proficiency with computers.

Pay: $42,080 - $45,080

We offer our employees competitive compensation , extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Automotive

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