General Manager

Pizza Hut; Odessa (TX); On-site; USD 60,000 - 95,000; Full time

Job summary

Pizza Hut Odessa, TX seeks a Restaurant General Manager to oversee daily operations, drive sales, manage inventory and labor, and ensure quality and sanitation. You will lead associates to deliver guest satisfaction and financial results while maintaining brand standards.

The role requires 2+ years in a leadership position in hospitality or retail, with a strong focus on team leadership, change management, and compliance with company policies.

Qualifications

• Leadership experience in restaurant, hospitality or retail for 2+ years with financial accountability.
• Strong communication and interpersonal skills; ability to lead a team effectively.
• Proficient in standard office software and hospitality systems.

Responsibilities

• Achieve financial commitments and guest satisfaction goals for the restaurant.
• Recruit, interview, hire and conduct performance appraisals for staff.
• Develop and coach associates; handle disciplinary actions when applicable.
• Ensure cash handling procedures, inventories, and compliance with laws and policies.
• Provide strategic guidance for operations and maintain a safe guest environment.
• Lead a high-energy, results-driven team and adapt to business needs.

Skills

Leadership

Communication

Problem-solving

Team management

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Summary: The Restaurant General Manager has overall responsibility for the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation. The Restaurant General Manager directs all activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand.Competencies:• Complex problem-solving skills• Sound judgment and decision making• Time and Financial Resource Management• Ability to lead with respect and integrity• Detail-oriented and organized• The ability to lead a team and function within a team• Strong interpersonal and communication skills, both verbal and written• Maintaining a high performance and accountable culture• Ability to motivate and empower a team to deliver the best• Possess strong change management skills• Self-driven and flexible• Microsoft Office Suite proficiencyEssential Job Functions:• Ensure restaurant achieves both financial commitments and guest satisfaction goals.• Maintain a high energy attitude to motivate associates and satisfy guest needs.• Ensures food, beverage and service quality meet or exceed standards.• Recruit, interview, hire and conduct performance appraisals for associates.• Responsible for development and succession planning for associates.• Provide disciplinary action for associates and terminations, when applicable.• Ensure direct reports perform all assigned job duties in a prompt and accurate manner.• Ensures preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies.• Analyzes systems, procedures and business trends, provides strategic guidance for development and improvement of all restaurant operations.• Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates.• Other duties, as needed.General Conditions and Physical Demands:• 50+ hours per week (days and hours dependent on business needs, therefore flexibility is required to address urgent matters, as needed)• Lift, move or carry up to 75 pounds• Bend or twist body, keep and regain balance, kneel, crouch, stoop and crawl.• Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walkingTravel• Occasional travel for off-site meetingsRequired Education and Experience• High School Diploma or equivalent• Has a minimum of two (2) years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change, with or without notice.