General Manager

Hunter Super Techs - TurnPoint; Harriman (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a Restaurant General Manager to oversee day-to-day operations of the assigned restaurant, drive sales, ensure quality, and maintain sanitation standards.

The GM will recruit and develop staff, manage performance, and ensure compliance with laws and company policies while delivering exceptional guest experiences.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports.

Responsibilities

• Ensure restaurant achieves both financial commitments and guest satisfaction goals.
• Maintain a high energy attitude to motivate associates and satisfy guest needs.
• Ensures food, beverage and service quality meet or exceed standards.
• Recruit, interview, hire and conduct performance appraisals for associates.
• Responsible for development and succession planning for associates.
• Provide disciplinary action for associates and terminations, when applicable.
• Ensure direct reports perform all assigned job duties in a prompt and accurate manner.
• Ensures preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies.
• Analyzes systems, procedures and business trends, provides strategic guidance for development and improvement of all restaurant operations.
• Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates.
• Other duties, as needed.

Skills

Complex problem-solving

Decision making

Leadership

Communication skills

Team leadership

Change management

Time management

Financial management

Attention to detail

Office suite

Education

High School Diploma

Leadership experience

Job description

Summary: The Restaurant General Manager has overall responsibility for the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation. The Restaurant General Manager directs all activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand.Competencies:• Complex problem-solving skills• Sound judgment and decision making• Time and Financial Resource Management• Ability to lead with respect and integrity• Detail-oriented and organized• The ability to lead a team and function within a team• Strong interpersonal and communication skills, both verbal and written• Maintaining a high performance and accountable culture• Ability to motivate and empower a team to deliver the best• Possess strong change management skills• Self-driven and flexible• Microsoft Office Suite proficiencyEssential Job Functions:• Ensure restaurant achieves both financial commitments and guest satisfaction goals.• Maintain a high energy attitude to motivate associates and satisfy guest needs.• Ensures food, beverage and service quality meet or exceed standards.• Recruit, interview, hire and conduct performance appraisals for associates.• Responsible for development and succession planning for associates.• Provide disciplinary action for associates and terminations, when applicable.• Ensure direct reports perform all assigned job duties in a prompt and accurate manner.• Ensures preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies.• Analyzes systems, procedures and business trends, provides strategic guidance for development and improvement of all restaurant operations.• Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates.• Other duties, as needed.General Conditions and Physical Demands:• 50+ hours per week (days and hours dependent on business needs, therefore flexibility is required to address urgent matters, as needed)• Lift, move or carry up to 75 pounds• Bend or twist body, keep and regain balance, kneel, crouch, stoop and crawl.• Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walkingTravel• Occasional travel for off-site meetingsRequired Education and Experience• High School Diploma or equivalent• Has a minimum of two (2) years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change, with or without notice.