General Manager

Aimbridge Hospitality; Oakland (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Courtyard by Marriott Oakland Downtown, operated by Aimbridge Hospitality, seeks a General Manager to oversee all hotel operations, drive financial performance, and uphold brand standards. The GM will lead sales initiatives, manage budgets, optimize revenue, ensure guest satisfaction, and mentor leadership teams, with accountability for service excellence and regulatory compliance.

Candidates should have extensive hotel management experience and a relevant degree, with a proven ability to engage

Qualifications

• 6+ years progressive hotel operations experience

Responsibilities

• Forecast and maximize revenue while controlling expenses.
• Lead development and execution of sales plans and budget initiatives.
• Utilize systems for reporting and decision making to enhance efficiency.
• Ensure high-quality guest service and resolve guest concerns.
• Provide hands-on leadership to supervise and coach management teams and staff.
• Build and maintain relationships with owners, corporate, vendors and community leaders.

Skills

Financial management

Topline involvement

Systems & reporting

Guest experience

Leadership

Networking & relationships

Education

4-year college degree with related experience

2-year college degree with related experience

Tools

Windows OS

Spreadsheets

Word processing

Job description

Join Our Team as the General Manager at the Courtyard by Marriott Oakland Downtown!!

About Us

At Aimbridge, the General Manager is responsible for all aspects of operations for their assigned property, ensuring financial performance is optimized, high-quality service levels are maintained, and the hotel complies with all regulations and standards. The role requires strong leadership in sales and budget initiatives, effective systems management, and a commitment to enhancing the guest experience.

Key Skills/ Responsibilities

• Financial Management: Optimize financial performance by maximizing revenue and controlling expenses. Work with financial data to support hotel operations effectively.
• Topline Involvement: Lead the development and execution of sales plans and budget initiatives. Engage actively in hotel sales efforts, including meeting with top accounts and potential clients to drive business growth.
• Systems and Reporting: Utilize Windows operating systems, spreadsheets, and word processing for effective management and reporting. Quickly evaluate and select among alternative courses of action to enhance operational efficiency.
• Guest Experience: Ensure high-quality product and service levels by maintaining a strong customer service orientation. Listen to and resolve guest concerns, ensuring their satisfaction and loyalty.
• Leadership: Provide hands‑on leadership to support, supervise, and guide management teams and associates. Motivate, coach, counsel, and discipline personnel to foster a positive, team‑oriented environment that focuses on guest satisfaction.
• Networking and Relationship Building: Skills in building and maintaining relationships with key stakeholders, including corporate representatives, owners, vendors, and local community leaders.

Education & Experience

At least 6 years of progressive experience in a hotel or related field, or a 4‑year college degree with 4 to 5 years of related experience, or a 2‑year college degree with 5 to 6 years of related experience.

Valid driver's license for the applicable state.

How Success Will Be Measured

• Forecasting Accuracy
• GSS
• Driven Profitability
• Topline/Bottomline acumen
• Ability to attract and nurture top talent

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Relax at Courtyard Oakland Downtown. Our modern hotel in downtown Oakland offers the classic comforts and modern amenities you need for a productive stay. Rest well in our contemporary rooms which feature plush Marriott bedding and productive workspaces. Enjoy healthy dining at the Bistro, our on‑site restaurant and bar serving up signature Starbucks coffee, balanced breakfast and dinner entrees, and evening cocktails. You can also explore Oakland restaurants near our hotel like Swan's Market, The District, and Café Gabriela. Maintain your active lifestyle at our refreshing outdoor pool and 24/7 fitness center. During your stay, enjoy easy access to prime Oakland attractions like Fox Theater, Jack London Square, and Oakland Convention Center with the BART station right outside of our hotel. Our downtown location also makes our event venues a good choice for your upcoming meeting, wedding, or special occasion. Whatever brings you to the Bay area, make the most of your stay at Courtyard Oakland Downtown.