General Manager

The ONE Group; Oak Brook (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A prominent dining company in Oak Brook, IL is seeking a General Manager. The role involves overseeing daily operations, ensuring exceptional guest experiences, and managing budgets and staff development. Candidates should possess leadership skills, operational management experience, and a degree in Hospitality or Business Management. The position requires flexible hours and offers a full-time, on-site opportunity to lead a dynamic team in delivering premium dining experiences.

Qualifications

• Proven leadership and conflict resolution abilities.
• Strong budget planning and operational efficiency skills.
• Experience in restaurant operations with a focus on customer service.

Responsibilities

• Oversee daily operations and ensure guest satisfaction.
• Manage budgets, staff training, and quality standards.
• Drive team performance to meet operational goals.

Skills

Leadership and team-building skills

Operational management skills

Knowledge of hospitality operations

Communication and interpersonal skills

Experience with marketing and sales

Education

Bachelor’s degree in Hospitality or Business Management

Job description

Company Description

The ONE Group is a global leader in Vibe Dining with a portfolio of high-end restaurant brands. Its primary brands include STK, a modern twist on the American steakhouse concept with 19 locations across the U.S., Europe, and the Middle East, and Kona Grill, an upscale casual brand known for American favorites, award-winning sushi, and craft cocktails with 24 locations in the U.S. Both brands emphasize quality food and exceptional service. Through strong culinary expertise and unparalleled guest experiences, The ONE Group continues to expand its footprint internationally. Visit www.togrp.com for more details.

Role Description

This is a full-time, on-site General Manager role at The ONE Group, located in Oak Brook, IL. The General Manager will oversee daily operations, ensure exceptional guest experiences, and lead a team to achieve operational and revenue goals. Responsibilities include managing budgets, staff training and development, maintaining quality standards, and driving team performance to meet and exceed objectives. The General Manager will work closely with the leadership team to uphold the brand's reputation and deliver a premium dining experience.

Qualifications

• Leadership and team-building skills, including staff development and conflict resolution
• Strong operational management skills, such as budget planning, cost control, and ensuring operational efficiency
• Knowledge of hospitality and restaurant operations, including customer service and quality assurance
• Excellent communication and interpersonal skills to foster guest satisfaction and team collaboration
• Experience with marketing, sales initiatives, and building client relationships
• Bachelor’s degree in Hospitality, Business Management, or related field preferred
• Previous experience as a General Manager or in a similar leadership role within the hospitality industry
• Ability to work flexible hours, including evenings, weekends, and holidays