General Manager

Workstream; Norman (OK); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Profit Sharing - BONUS

Excellent Pay

Health, Dental and Vision insurance

10 days Vacation- PTO- Plus Birthday

Paid Company Cell phone

Free Meals

$$$ - Referral program

Health Club Membership reimbursement

Yearly Travel incentive

Pride of being with the BEST!

Job summary

Firehouse Subs seeks a General Manager to oversee the profitable operation of a restaurant. Lead a team, manage costs, ensure health and safety compliance, and deliver outstanding guest service while upholding Firehouse Subs policies and values.

You will hire, train and develop a high-performing team, handle cash and reporting, and drive local marketing and community engagement to maximize profitability and guest satisfaction.

Qualifications

• 1+ years of management experience.
• Ability to hire, train and motivate a high performance team.
• Strong customer service skills.
• Cash handling skills.
• Familiarity with Microsoft Office.

Responsibilities

• Ensure compliance with health, wage, age, and safety regulations.
• Enforce Firehouse Subs policies and procedures.
• Provide leadership to achieve superior guest service, quality and cleanliness.
• Drive profitability by managing food cost, labor, utilities and sales growth.
• Staff the restaurant with trained personnel and develop the management team.
• Lead local marketing and community involvement.

Skills

Customer service

Team leadership

Cash handling

Open availability

People development

Microsoft Office

Tools

Microsoft Office

Job description

Firehouse Subs is looking for our next great General Manager!

This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations. Hungry for a new job? Firehouse Subs is growing fast, and we are seeking a positive and energetic leader. We have a Commitment to and Passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety... and hiring the best! Join our team and you’ll become part of a company that’s consistently rated among the best in the field of fast casual restaurants.

Benefits:

General Manager Benefits:

• Profit Sharing - BONUS
• Excellent Pay
• Health, Dental and Vision insurance
• 10 days Vacation- PTO- Plus Birthday bonus
• Paid Company Cell phone
• Free Meals
• $$$ - Referral program
• Health Club Membership reimbursement
• Yearly Travel incentive
• Pride of being with the BEST!

Additional Requirements:

• Able to work on your feet for up to 13 hours at a time
• Able to lift up to 50 lbs
• Open availability - ability to work weekends and some nights required
• Cash handling skills required
• Familiarity with Microsoft office required
• Top notch customer service skills
• Ability to lead and develop a strong team

Requirements:

• Possess a positive attitude, Be ready and willing to manage their team and serve customers, every day with a smile.
• Be able to hire, train and motivate a high performance team.
• Understand and be able to manage food and labor costs.
• Understand a Profit and Loss Statement and operate restaurant at maximum profitability.
• 1+ years of management experience

As the General Manager, you will:

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® "culture" of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.
• Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
• Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
• Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
• Be accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers
• Actively participate in Local Restaurant Marketing in local trade area.
• Implement and promote all Public Safety Foundation initiatives.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
• Represent Firehouse Subs® in a professional, positive manner at all times.
• Communicate effectively to the GM/Owner any and all issues that may impact our business.
• Maintain restaurant equipment in full working order and communicates problems immediately to Owner.
• Any other duties assigned by the Owner.

Firehouse Subs is growing fast, and we need you! We have a commitment to and passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety... and hiring the best! Join our team and you'll become part of a company that’s consistently rated among the best in the field of fast casual restaurants.