General Manager

Drivo Rent a Car; New York (NY); On-site; USD 110,000 - 142,000; Full time

Benefits offered by this job

Competitive salary

Training and development programs

Company vehicle with insurance coverage

Job summary

A leading car rental company in New York is seeking a General Manager to oversee operations and drive profitability across multiple rental locations. The ideal candidate has at least 5 years of experience in the car rental industry, strong leadership skills, and a commitment to exceptional customer service. The role offers competitive compensation and opportunities for professional development.

Qualifications

• 5+ years of experience in car rental or related operations.
• Strong understanding of fleet management and operational KPIs.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee daily operations across rental branches.
• Monitor fleet availability and maintenance schedules.
• Recruit, train, and develop staff to ensure high performance.
• Ensure compliance with all local laws and company policies.

Skills

Leadership

Financial analysis

Customer service

Problem-solving

Negotiation

Education

Bachelor’s degree in Business Administration

Tools

MS Office

Rental management software

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Drivo Rent a Car. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $142,000.00/yr

Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognized.

Enjoy competitive compensation, opportunities for advancement within the company.

Training and Development: Access ongoing training and development programs to enhance your skills and excel in your role.

Position Overview

The General/Area Manager is responsible for overseeing the day-to-day operations, profitability, and growth of multiple rental locations. The General Manager will be responsible for driving operational excellence, maximizing profitability, ensuring superior customer service, and developing high-performing teams at each branch. This role requires strong leadership, strategic planning, and hands-on management to meet performance targets and support growth initiatives.

Key Responsibilities:

Operational Leadership

• Oversee and manage daily operations across assigned rental branches.
• Ensure locations meet company standards for cleanliness, vehicle quality, and customer service.
• Monitor fleet availability, utilization, and maintenance schedules to maximize revenue.
• Implement operational policies and ensure all staff adhere to safety, legal, and company guidelines.

Financial & Business Performance

• Achieve revenue, profit, and growth targets for assigned locations.
• Analyze financial reports, KPIs, and market trends to optimize pricing and fleet allocation.
• Control expenses through efficient budgeting and resource management.
• Identify new business opportunities, partnerships, and expansion possibilities.

Team Management

• Recruit, train, and develop branch managers and staff.
• Set performance goals, conduct reviews, and implement incentive programs.
• Foster a culture of accountability, teamwork, and high performance.
• Resolve escalated customer issues and operational challenges.

Customer Experience

• Ensure all locations consistently deliver excellent customer service.
• Monitor customer satisfaction scores, NPS (Net Promoter Score), and online reviews.
• Implement strategies to increase repeat business and customer loyalty.

Compliance & Risk Management

• Ensure compliance with all local laws, insurance regulations, and company policies.
• Oversee accident, damage, and claims processes.
• Monitor and enforce proper vehicle inspection and documentation procedures.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• 5+ years of experience in car rental, automotive, hospitality, or similar operations, including multi-location management.
• Proven leadership skills with the ability to manage diverse teams.
• Strong understanding of fleet management, pricing strategies, and operational KPIs.
• Excellent problem-solving, negotiation, and decision-making skills.
• Proficiency in MS Office and rental management software.
• Valid driver’s license and clean driving record.
• Up to $142,000 yearly (with quarterly and yearly performance-based bonuses)
• Company vehicle with insurance coverage

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Strategy/Planning, and Business Development

• Industries

  Travel Arrangements

Referrals increase your chances of interviewing at Drivo Rent a Car by 2x

Get notified about new General Manager jobs in New York, United States.

New York, NY $210,000.00-$250,000.00 3 days ago

Staten Island, NY $70,000.00-$90,000.00 23 hours ago

GM, US Enterprise - Global Business Solutions - New York

New York, United States $190,286.00-$401,143.00 1 day ago

New York, NY $210,000.00-$250,000.00 1 week ago

New York, NY $80,000.00-$100,000.00 1 day ago

New York, NY $185,000.00-$200,000.00 1 week ago

Smithtown, NY $106,500.00-$206,500.00 1 week ago

New York, NY $70,000.00-$80,000.00 4 days ago

New York, NY $65,000.00-$75,000.00 3 days ago

New York, United States $210,000.00-$250,000.00 12 hours ago

New York, NY $100,000.00-$150,000.00 2 days ago

Frankfort, NY $110,000.00-$135,000.00 20 hours ago

Vice President, Customer Base Management

New York, NY $178,500.00-$255,000.00 23 hours ago

New York, NY $230,000.00-$290,000.00 14 hours ago

Huntington Station, NY $110,400.00-$277,955.00 1 week ago

Brooklyn, NY $150,000.00-$220,000.00 1 day ago

Queens, NY $150,000.00-$160,000.00 6 days ago

Brooklyn, NY $165,000.00-$190,000.00 1 week ago

New York, NY $80,000.00-$90,000.00 1 day ago

General Manager - Regional Operations (Buses)

New York, NY $169,226.00-$232,070.00 1 day ago

New York, NY $90,000.00-$110,000.00 1 week ago

New York, United States $175,000.00-$235,000.00 3 days ago

Super Soccer Stars - General Manager (Part-Time) - Putnam County

Mahopac, NY $25,000.00-$35,000.00 1 day ago

Super Soccer Stars - General Manager (Part-Time) - Putnam County

Brewster, NY $25,000.00-$35,000.00 1 day ago

Super Soccer Stars - General Manager (Part-Time) - Rockland County

New City, NY $25,000.00-$35,000.00 1 day ago

General Manager - Cannabis Manufacturing

Utica-Rome Area $180,000.00-$200,000.00 4 days ago

Super Soccer Stars - General Manager (Part-Time) - Putnam County

Carmel Hamlet, NY $25,000.00-$35,000.00 1 day ago

Super Soccer Stars - General Manager (Part-Time) - Putnam County

Putnam Valley, NY $25,000.00-$35,000.00 1 day ago

General Manager - Cannabis Manufacturing

New York, NY $180,000.00-$200,000.00 20 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.