General Manager

brookfield; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Brookfield is seeking a capable Property Manager to supervise daily operations across a high complexity apartment community and multiple properties. You will oversee leasing, maintenance, and staff performance while ensuring regulatory compliance and adherence to company standards.

Responsibilities include budgeting, vendor coordination, marketing collaboration, and reporting on financial performance to regional leadership. Strong leadership and prior housing management experience are essential.

Qualifications

• Undergraduate degree preferred.
• High school diploma or GED in General Studies or an Associate Degree in General Studies.
• 5-7 years of required supervisory experience.

Responsibilities

• Supervises and coordinates the daily operations of a high complexity apartment community.
• Oversees leasing and occupancy, and maintenance of the property.
• Manages all property associates and ensures compliance with company policies.
• Monitors regulatory compliance and prepares budgets and variance reports.
• Coordinates with Regional Managers and Corporate Office as needed.

Skills

Supervisory experience

Property management

Customer service

Education

Undergraduate degree preferred

High school diploma / GED or Associate Degree in General Studies

Tools

Property management software

Job description

Location

Lincoln at Bankside - 5 Lincoln Avenue

Business

We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

Job Description

Overview

Supervises and coordinates the daily operations of a high complexity apartment community, multiple apartment communities (large number of units), and/or mixed-use community (i.e. retail, parking, office) including, but not limited to, the general administration, leasing and occupancy, maintenance of the property and management of all property associates. Responsible for maintaining the physical assets and the performance of the property, to achieve the highest possible net operating income, without compromising the quality of the property's appearance or level of service. Monitors regulatory compliance and company policies and procedures related to property management and ensures that all associates are familiar with and understand them. Establishes and coordinates a communication system involving transactions and activities between property associates and the Corporate Office. Completes performance evaluations on supervised associates. Ensures the highest level of performance and professionalism of supervised associates. Responds to emergency situations, contacting appropriate Regional Managers or agencies as necessary. Supports and ensures timely input, proper use and full utilization of on-site PC-based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property associates. Prepares purchase orders and approves expenditures within specified budgetary guidelines. Reviews, understands, analyzes and makes recommendations for vendor contracts to Regional Manager. Assists with the preparation of the annual operating budget for the property as well as projections. Reviews monthly operating results with Regional Manager and assists with the preparation of written variance reports. Assists with the development and implementation of a marketing plan for the property based on a careful and factual analysis of competitive properties. Responsible for coordinating the advertising and promotional needs of the property to maximize marketing plans and on all major marketing issues with the Marketing Department. Ensures that the property complies with affirmative marketing procedures and goals. Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary. Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary. Conducts move-out inspections of apartments, charges residents for applicable damages or unpaid fees, prepares and approves related move-out documents, sends verifying documentation to Corporate Office and maintains on-site records. Conducts move-in inspections to determine market readiness and implements housing quality standards. Performs interim unit inspections annually or as directed. Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions and responses to resident service requests. Ensures compliance with housing quality standards. Coordinates with Engineering Department on all major maintenance issues.

Requirements

Undergraduate Degree preferred High school diploma / GED in General Studies or Associate Degree in General Studies. 5-7 years of required Superviso