General Manager

Daily-Provisions-1; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive pay with bonus potential

Comprehensive health coverage

Generous paid time off

Matched 401(k) contribution

Life insurance and wellness programs

Dining credit at USHG restaurants

Dining discount across USHG family

Job summary

Daily Provisions in New York is seeking a General Manager to drive operational excellence and guest hospitality across all-day cafe operations. You will lead a high-performing team, align with kitchen and support departments, and champion Enlightened Hospitality.

The role requires 3+ years of leadership in a similar setting, knowledge of restaurant-management systems, and strong business acumen. English fluency is essential; Spanish is a plus.

Qualifications

• 3+ years of leadership experience in a similar establishment.
• Bachelor’s degree preferred, but not required.
• Proficient knowledge of systems and processes in restaurant management.
• Strong business and financial acumen.
• English fluency and Spanish knowledge preferred.

Responsibilities

• Consistently deliver Enlightened Hospitality to guests and team members.
• Lead all team members to deliver memorable hospitality and achieve business goals.
• Collaborate with management to monitor guest feedback and improve the guest experience.
• Provide coaching to the team and foster pathways for growth and development.
• Partner with kitchen management to align on goals and initiatives.
• Support rollouts, training, and communication of company-wide initiatives.
• Build an infrastructure for operational excellence with clear roles and resources.

Skills

Leadership

Restaurant management systems

Business and financial acumen

English fluency

Spanish knowledge

Education

Bachelor's degree preferred

Job description

Daily Provisions | Brookfield Place
225 Liberty Street
Lobby Level Suite #253
New York, NY 10281, USA

Description

Born in 2017 from the kitchen of Danny Meyer’s Union Square Cafe in New York City, Daily Provisions is a growing collection of all-day neighborhood cafes with restaurant roots. Daily Provisions offers a familiar, yet elevated, menu of classic dishes, including its signature crullers, all-day breakfast sandwiches with a runny yolk, and freshly brewed coffee and teas. Throughout the afternoon and evening, the restaurant serves chef-driven salads, made-to-order sandwiches, seasonal sides, and comforting dinner dishes like its famous Roast Chicken. A beloved neighborhood institution among New Yorkers, Daily Provisions has expanded to multiple locations total across New York, Jersey City, Boston, and Washington, D.C.

Who you are:

The General Manager of Daily Provisions is responsible for driving operational excellence and ensuring a superior guest experience through excellent hospitality and service. The General Manager must possess strong leadership skills, a friendly yet competitive spirit, and a passion for hospitality, building high-performing teams, and delivering hospitality to all stakeholders.

What you'll do:

• Consistently deliver a culture of Enlightened Hospitality to guests and team members
• Lead all team members in delivering consistent, memorable moments of hospitality for our guestswhile championing a culture of Enlightened Hospitality
• Collaborate with management team to keep a continuous pulse on all guest feedback channels, seeking opportunities to improve the guest experience and strengthen a devoted base of regulars
• Consistently offers positive and constructive feedback to drive a high-performing team dedicated to hospitality, excellence, and achievement of business goals
• Fosters a close partnership with the kitchen management team, ensuring alignment on business goals and initiatives
• Provides coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all
• Consistently looks for internal and external opportunities to build our growing team in alignment with our goals of diversity, inclusion, and belonging
• Balance day-to-day operational and administrative responsibilities with excellence, using sound judgement to make decisions that are best for both the short term and long-term health of the business
• Builds an infrastructure and foundationfor operational excellence through clarity of roles,goals,and resources, ensuring that all systems and processes are efficient and accessible
• Act as a partner to Home Office departments, leveraging subject matter expertise to ensure alignment and support roll outs, training, and communication of company-wide initiatives
• Builds trusting relationships with other USHG Leaders to foster communication, collaboration, support, and sharing of best practices for well-informed decision making

What we need from you:

• 3+ years of leadership experience in a similar establishment
• Bachelor’s degree preferred, but not required
• Proficient knowledge of systems and processes inrestaurantmanagement
• Strong business and financial acumen
• English fluency and Spanish knowledge preferred

What you’ll get from us:

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a General Manager, you’ll enjoy:

• Competitive pay and bonus potential: Annual compensation of $90,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Dining Credit : An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
• Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.