General Manager

Tsunami Restaurants, LLC; New Orleans (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading restaurant is seeking a General Manager to oversee operations and team development in New Orleans. This hands-on role involves ensuring guest satisfaction and efficient management of daily operations, along with financial oversight and community engagement. Applicants should have 3+ years of experience in a similar environment and a strong leadership presence.

Benefits

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Employee discounts

Free food & snacks

Qualifications

• 3+ years experience as a General Manager in high-volume restaurant.
• Experience with labor controls and financial oversight.
• Strong guest-first mindset and effective communication skills.

Responsibilities

• Oversee daily FOH and BOH operations with high service standards.
• Recruit, train, and retain high-performing team members.
• Manage labor and food costs to ensure profitability.

Skills

Leadership

Communication

Operational Knowledge

Guest Service

Tools

POS systems

Scheduling tools

Inventory platforms

Job description

Benefits:

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Vision insurance

About Tsunami Tsunami Sushi merges modern Japanese cuisine with the unmistakable energy of Louisiana dining culture. Since launching in 2000, we've grown into one of the region’s most respected hospitality brands—with a focus on guest satisfaction, elevated standards, and a workplace built on professionalism and mutual respect.

We're seeking a strong and strategic General Manager to lead our New Orleans team. Our General Manager will champion operations, guest satisfaction, and team development, working closely with the kitchen and leadership team to ensure the smooth execution of every shift.

The Opportunity This is a hands-on leadership role for someone who leads by example, communicates clearly, is highly organized, and thrives in a fast-paced, service-driven environment. You’ll oversee the restaurant’s day-to-day operations while mentoring a dynamic team and delivering measurable results in service, sales, and operations.

Key Responsibilities

1. Operations Leadership

Oversee daily FOH and BOH operations, ensuring smooth execution and top-tier service standards

Maintain high standards of food quality, cleanliness, and guest safety

Ensure compliance with health, labor, and safety regulations

Monitor facility maintenance and equipment functionality

1. People Management & Team Development

Recruit, train, and retain a high-performing team

Lead management and hourly staff through example, coaching, and consistent feedback

Manage scheduling, labor budgets, and coverage planning

Resolve performance issues fairly and proactively

Conduct regular team meetings and foster a culture of accountability and collaboration

1. Guest Experience & Hospitality

Ensure high levels of guest satisfaction by addressing feedback promptly and professionally

Maintain a visible presence on the floor, especially during peak periods

Support and coach staff on hospitality best practices

Create a welcoming environment that drives repeat business

1. Financial Oversight

Manage labor and food costs to ensure profitability

Analyze daily, weekly, and monthly financial reports and act on findings

Oversee inventory, ordering, and vendor relationships

Ensure timely completion of all checklists, logs, and operational documentation

1. Marketing & Community Engagement

Collaborate on local marketing initiatives and special events

Participate in community outreach to strengthen the restaurant’s brand presence

Manage social media standards and respond to online reviews professionally

1. Vendor & Supply Chain Management

Build and maintain strong supplier relationships

Monitor vendor performance, deliveries, and product consistency

Avoid shortages, overstocking, and unnecessary waste through proactive planning

What We’re Looking For

3+ years experience as a General Manager in a high-volume full-service or upscale casual restaurant

Proven ability to lead and develop a team with professionalism and accountability

Strong operational knowledge including financials, labor controls, and inventory systems

Guest-first mindset with clear, calm judgment and the ability to make confident decisions

Effective communication skills and experience navigating challenging staff and guest situations

Experience with restaurant software such as POS systems, scheduling tools (e.g., 7Shifts), and inventory platforms

Why Join Tsunami?

Competitive salary

Health insurance offered to full-time salaried managers

Paid vacation and sick leave

Dining discounts and shift meal perks

Transparent expectations, performance evaluations, and opportunities for bonus eligibility

A strong culture of professionalism, respect, and operational excellence

Opportunities for growth within a locally owned and expanding restaurant group