General Manager

Trident Burgers LLC; Murfreesboro (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Freddy’s General Manager in Murfreesboro, TN leads a fast-paced kitchen and front-of-house team to deliver an unforgettable guest experience. You’ll own operations, financial performance, training, and developing future leaders within the restaurant.

Responsibilities include managing drive-thru, dine-in, and delivery, coaching managers, controlling labor costs, and ensuring health, safety, and quality standards. Willingness to work nights, weekends, and holidays is required.

Qualifications

• Experience leading fast-paced restaurant operations.
• Ability to manage scheduling, payroll approvals, and labor costs.
• Proven track record in staff development and coaching.

Responsibilities

• Oversee drive-thru, dine-in, and delivery service.
• Ensure food quality, speed, and hospitality.
• Monitor daily sales, deposits, and cash handling procedures.
• Maintain safe, clean, and compliant restaurant environment.
• Lead promotions, seasonal initiatives, and new initiatives.

Skills

Leadership

Operations management

Guest experience

Staff development

Team coaching

Education

ServSafe certification

Tools

POS systems

Job description

Overview:
Freddy’s is more than your average burger joint—it’s where great food meets genuine hospitality. As a Freddy’s General Manager, you’ll lead a fast-paced, high-quality kitchen and front-of-house team to deliver an unforgettable guest experience. You’ll be responsible for operations, financial performance, training, and developing future leaders within your restaurant.

OPERATIONS

• Manage all aspects of restaurant operations including drive-thru, dine-in, and delivery service.
• Monitor service levels to ensure that Freddy’s standard of speed, friendliness, and food quality is consistently met.
• Track daily sales and deposits, manage cash handling procedures, and ensure accurate reconciliation of all transactions.
• Maintain a safe, clean, and well-organized environment inside and out.
• Maintain all records and ensure compliance with health, safety, and labor regulations.

MANAGEMENT

• Hire, train, and onboard new team members with a focus on Freddy’s friendly and energetic culture.
• Provide ongoing coaching and performance reviews to develop Assistant Managers and Crew Leaders.
• Handle employee relations, scheduling, payroll approvals, and disciplinary matters.
• Control labor costs and food waste while maintaining ideal staffing levels for peak hours.
• Lead execution of promotions, LTOs, and seasonal initiatives.

LEADERSHIP

• Inspire and lead your team by setting the tone and bringing enthusiasm every shift.
• Solve problems on the spot and respond to guest feedback with professionalism and urgency.
• Communicate clearly with all levels of staff and foster an open, supportive work environment.
• Participate in regular manager calls and meetings, ensuring your location is aligned with company goals and standards.
• Create a “Freddy’s family” culture where people enjoy working and growing.

Work Requirements:

• Willingness to work nights, weekends, and holidays as required.
• Ability to lift 30+ lbs and stand for long periods.
• Must be passionate about the guest experience and leading a team in a fast-paced environment.
• ServSafe certification or local equivalent required.