General Manager

Peachtree Group; Milwaukee (WI); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Quarterly bonuses

Paid time off

Vacation reimbursement

Health insurance

401(k) match

Cell phone reimbursement

Hotel travel discounts

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Job summary

Peachtree Group Hospitality seeks an experienced General Manager to lead hotel operations and drive guest satisfaction. You will oversee departments, champion the brand, and guide financial planning with regional teams.

Lead with empathy, coach staff, and recruit top talent while aligning operations with strategic goals and profitability. This role emphasizes guest experience and local community engagement.

Qualifications

• Current/prior hotel general manager experience or 3+ years in hotel leadership roles.
• Ability to defuse distressed associates and guests to reach the best outcome.
• Ability to learn systems technology.
• Displays professionalism and excellence in all interactions.
• Excellent written, verbal and presentation skills required.
• Hospitality certifications such as CHA, CHRM, CHSP are a plus.

Responsibilities

• Provide leadership and strategic planning to all departments to maximize operations and guest satisfaction.
• Champion brand and company reputation to exceed performance standards.
• Contribute to financial forecasts and budgets.
• Analyze monthly P&L with regional teams.
• Optimize revenues to maximize hotel profitability.
• Develop and mentor a high-performing team.

Skills

Leadership

Communication

Financial acumen

P&L analysis

Guest experience

Team development

Brand stewardship

Education

CHA/CHRM/CHSP certification

Tools

Profit Sword

Hotel Effectiveness

M3

Hospitality PMS

Job description

You lead with empathy, effective communication, humility, innovation, and financial focus to manage all aspects of the hotel operations. As General Manager, you cultivate team synergy to deliver the ultimate guest experience.

You belong to a service culture where the regional team and company work for you.

• Joining Peachtree Hospitality means you are eligible for quarterly bonuses, paid time off and receive vacation reimbursement for your R&R.
• Health Insurance (1 of the month following hire), 401(k) plus ER Match, EPA, cell phone reimbursement, hotel travel discounts and paid holidays.
• medical, dental, vision, disability, and life insurance.
• generous 401(k) retirement match.
• Paid Holidays and Paid Time Off.
• access to our Employee Assistance Program and Fund.

Do What You Are Passionate About

• Provide leadership and strategic planning to all departments in support of our service culture to maximize operations and guest satisfaction.
• Champion brand and company reputation to exceed performance standards.
• Key contributor to financial forecasts and budgets.
• Analyze monthly P&L statements in collaboration with regional accounting and operations teams.
• Optimize revenues (room, F&B, etc.) to maximize profitability throughout the hotel.
• Establish a supportive team environment by providing training & development, coaching & counseling, and mentorship.
• Create an ambitious, fun, and loyal team, through effective retention techniques.
• Swiftly recruit top talent through internal and external creativity.
• Attend and contribute to weekly revenue meetings, hosted by the in-house regional revenue team.
• Responsible for reporting as required by company, brand and/or other requests.
• Be an active member within the local community, participating in external activities and events through volunteer work.
• Manage all hotel specific accounting duties including payroll adhering to timeliness and accuracy.

Systems Proficiency

Profit Sword, Hotel Effectiveness, M3, and Hospitality PMS systems

Basic Qualifications

• Current/prior hotel general manager experience and/or 3+ years hotel rooms/operations and/or sales leadership experience within major brands (Hilton, Marriott, Hyatt, etc.).
• Ability to defuse distressed associates, guests resulting in the best outcome to the situation.
• Ability to learn systems technology.
• Displays a magnitude of professionalism, being your best-self.
• Excellent written, verbal and presentation skills a must.
• Hospitality certifications; CHA, CHRM, CHSP, a plus.

Peachtree Group is a privately held, fully integrated real estate investment management, lending and servicing platform. The company owns, operates, manages and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States. Through its affiliate, Peachtree Group Hospitality Management, Peachtree manages the performance of 100+ hotels across 27 brands with 14,000+ rooms in 26 states.