General Manager

StarTouch One; Miami (FL); On-site; USD 75,000 - 115,000; Full time

Job summary

A leading company in the hospitality industry is seeking an experienced Restaurant General Manager to ensure exceptional guest experiences and oversee all aspects of restaurant operations in Miami. The ideal candidate will excel in leadership, possess strong communication skills, and have a proven track record in customer service management. With competitive salary, bonuses, and comprehensive benefits, this is an excellent opportunity for growth and professional development.

Benefits

Bonus based on performance

Competitive salary

Employee discounts

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Company parties

Flexible schedule

Health insurance after 90 days

Qualifications

• 5+ years of experience as a Restaurant General Manager or similar role.
• Strong financial management skills and food/wine knowledge.
• Experience in event planning and staff management.

Responsibilities

• Manage entire restaurant operation and ensure guest satisfaction.
• Recruit and train restaurant staff, oversee food quality.
• Develop marketing strategies and maintain restaurant inventory.

Skills

Leadership

Problem-solving

Customer service

Communication

Time management

Education

Culinary school diploma

BS degree in Business Administration

Tools

Restaurant management software

Job description

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Join to apply for the General Manager role at StarTouch One

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Flexible schedule
• Health insurance
  
  
  

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services
• Ensuring guest satisfaction
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Manage restaurant’s tech stack.
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly and salary staff
• Hire new employees
• Terminate employees when necessary
• Training and evaluate staff performance
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies including smallwares
• Control costs and minimize waste
• Create and nurture a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality.
  
  
  

JOB REQUIREMENTS:

• Ideally, 5+ years of experience as a Restaurant General Manager or similar role
• Ideally, 5+ years of experience customer service management
• Extensive food and wine knowledge
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skill s
• Culinary school diploma or BS degree in Business Administration
  
  
  

BENEFITS:

• 5 PTO
• 5 Sick days
• 5 Vacation Days
• Flexible Schedule (2 days off a week)
• Employee Discount
• Health Insurance after first 90 days.
  
  
  

Complete our short application today!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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