General Manager

StarTouch One; Miami (FL); On-site; USD 75,000 - 115,000; Full time

Job summary

Join a leading company as a Restaurant General Manager in Miami, overseeing operations and ensuring a positive dining experience for guests. Candidates must possess a strong background in hospitality management, excellent leadership, and communication skills, as well as a passion for customer service. This role offers opportunities for growth, employee benefits, and the chance to lead a dynamic team.

Benefits

Company parties

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Health insurance

Qualifications

• 5+ years as Restaurant General Manager or similar role.
• Extensive food and wine knowledge.
• Strong financial management and leadership skills.

Responsibilities

• Manage the entire restaurant operation.
• Deliver exceptional guest service and satisfaction.
• Hire, train, and evaluate staff performance.

Skills

Leadership

Time-management

Problem-solving

Interpersonal skills

Communication

Education

Culinary school diploma

BS degree in Business Administration

Tools

Restaurant management software

Job description

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Benefits:

• Company parties
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance
  
  
  

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services
• Ensuring guest satisfaction
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Manage restaurant’s tech stack.
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly and salary staff
• Hire new employees
• Terminate employees when necessary
• Training and evaluate staff performance
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies including smallwares
• Control costs and minimize waste
• Create and nurture a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality.
  
  
  

JOB REQUIREMENTS:

• Ideally, 5+ years of experience as a Restaurant General Manager or similar role
• Ideally, 5+ years of experience customer service management
• Extensive food and wine knowledge
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skill s
• Culinary school diploma or BS degree in Business Administration
  
  
  

BENEFITS:

• 5 PTO
• 5 Sick days
• 5 Vacation Days
• Flexible Schedule (2 days off a week)
• Employee Discount
• Health Insurance after first 90 days
  
  
  

Complete our short application today!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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