General Manager

Socket.dev; Medford (MA); On-site; USD 140,000 - 180,000; Full time

Job summary

Socket.dev seeks an experienced General Manager to drive strategic growth and operational excellence in its residential HVAC division. You will lead a high-performing team, align field operations with finance and ownership, and expand market presence while improving profitability.

The ideal candidate has 10+ years in residential HVAC management, strong leadership, and a background in Construction Management.

Qualifications

• Minimum of ten (10) years, verifiable full-time management experience in residential HVAC.
• Strong leadership skills with ability to build consensus and gain buy-in.
• Degree preferred in Construction Management or equivalent.

Responsibilities

• Oversee day-to-day production with executive leadership, finance, field operations and safety.
• Manage on-site progress, project management and employee retention.
• Drive safety, quality and profitability to meet objectives.
• Provide timely reports on operating conditions to Ownership.
• Collaborate with Sales, Service, Installation and Operations for growth.

Skills

Leadership

Strategic planning

Operations management

Team development

Market analysis

Education

Construction Management

Job description

Description

HVAC INDUSTRY EXPERIENCE REQUIREDAs the General Manager, you will be responsible for driving the strategic growth and operational excellence of the company. This role demands a visionary leader with a proven track record in expanding market presence, increasing revenue, and enhancing profitability.

We are looking for a candidate that will develop and implement business strategies that foster innovation, optimize processes, and improve customer satisfaction. By leveraging your expertise in team leadership and market analysis, you will identify and capitalize on new business opportunities, ensuring sustainable growth and long-term success for the company. The General Manager will provide leadership, and vision to our team of high-performing Technicians.

Our ideal candidate has extensive residential Plumbing & HVAC experience, ideally having worked their way up through the ranks into a management role. We believe this trajectory helps develop a unique mix of business and management expertise, plus proficiency with the practices, policies, and procedures of the residential Plumbing & HVAC Industry.

Responsibilities:

• Responsible for the day-to-day production of the company from interfacing with executive leadership team, finance, management of field operations, supervision of safety & project management & on-site progress, and employee retention
• Oversee successful execution of all Plumbing & HVAC service
• Provide oversight and accountability, Managers are on track and within budget
• Supervise & mentor in the recruiting, interviewing, selecting, orientating, training, coaching and disciplining of the operations team as needed
• Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools
• Collaborate with Ownership on long & short-term plans for company growth
• Drive safety, quality and profitability to meet or exceed company objectives
• Provide timely, accurate and complete reports on the operating condition of the company to Ownership
• Act as a strategic partner on the leadership team and liaison among the sales, service, installation, and operations departments
• Work autonomously while ensuring Ownership expectations are readily met and exceeded.
• Foster a success-oriented, accountable environment within the company

Requirements

Qualifications:

Minimum of ten (10) years, verifiable full- time management experience in residential HVAC

Working knowledge of residential HVAC methods, techniques & systems; as well as codes

Professional degree preferably in Construction Management or equivalent desired but not required

Must embrace being constantly challenged to grow and improve operationally and professionally

Passion for and prior successful history of building high performing teams

Strong Leadership skills with ability to build consensus and gain buy-in

Demonstrate a willingness to take on new tasks with a general attitude that no task is too small or large, impossible, or cannot be improved

Valid Driver's License and ability to pass pre-employment background check

If you are a results-driven individual with a proven track record of success in a similar role, we encourage you to apply for this exciting opportunity as a General Manager. We value diversity and welcome candidates of all backgrounds to apply.