General Manager

America's Swimming Pool Company; Mandeville (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading pool service provider in Mandeville is seeking a General Manager to oversee customer service and financial operations, manage marketing strategies, and lead the team. Ideal candidates will have management experience and a valid driver's license, with a focus on delivering quality service. This position offers an annual bonus potential based on revenue goals.

Benefits

Annual bonus potential

Qualifications

• 1+ year of management or accounting experience, preferably in the swimming pool industry.
• Valid driver’s license with a clean driving record.
• Ability to lift up to 100 lbs.

Responsibilities

• Develop and monitor the company marketing plan and budget.
• Manage customer relationships with effective communication.
• Oversee daily financial operations including receivables and payables.

Skills

Customer service

Team management

Financial reporting

Marketing strategy

Education

College degree

Certified Pool Operator License

Tools

PoolOps software

Job description

Overview

ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect. Our mission is to create superior value for our customers by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.

We are seeking a solution-oriented and customer-focused General Manager to join our team. This position is responsible for providing excellent customer service, implementing company marketing strategies, performing data entry and financial reporting, managing maintenance, service and renovation departments, and communicating effectively with the business owner. The ideal candidate will enjoy a blend of indoor and outdoor work, be a self-starter who can work independently with minimal oversight, and uphold the concept of delivering resort-quality service.

Responsibilities

Success in this position will be determined by the following measurable results:

• Developing, executing and monitoring the company marketing plan and budget
• Handling customer relationship management with superior communication and setting realistic expectations
• Executing all elements of day-to-day financials (receivables, payables, pricing, etc.)
• Management of staff with daily oversight of PoolOps software and weekly meetings
• Continual focus on employee retention and recruiting with an emphasis on continuing education using the online training site
• Communicating to the owner daily/weekly any issues encountered and recommending possible solutions

We are looking for individuals who demonstrate the ASP values: Acting with Integrity; Superior Knowledge; Passion for the Company; Customer Focus; Accountability and Discipline; Respecting Others; Excellence in ALL we do; and Safety First at all Times.

Requirements

• At least 1 year of management and/or accounting experience; swimming pool industry experience preferred
• A valid driver’s license with a clean driving record
• The ability to lift up to 100 lbs
• A college degree and Certified Pool Operator License are preferred but not required; training will be provided on ASP methods

Bonus Potential: This position has the potential to earn an annual bonus by the company when specific gross revenue goals are met for the year.

Next steps: If you are interested in being considered for this position and joining our award-winning team, please apply for this position. We look forward to learning more about you during our hiring process.