General Manager

iHire; Louisville (KY); On-site; USD 75,000 - 90,000; Full time

Job summary

Five Iron Golf seeks a General Manager for their Louisville location. This pivotal role involves leading a team, managing operations, and ensuring outstanding service. Candidates should possess substantial hospitality experience and demonstrate strong leadership capabilities. Full-time employees enjoy benefits like health insurance and meals during shifts.

Benefits

Health, Dental, and Vision insurance

Long- and Short-Term Disability

Free meals while working

Qualifications

• 5+ years in hospitality, hotel or golf course/club management.
• 3 recent years as Assistant General Manager or General Manager.
• Strong leadership skills and ability to lead by example.

Responsibilities

• Recruit, hire, and train all staff.
• Manage day-to-day operations and financial performance.
• Build community relationships and oversee local marketing efforts.

Skills

Leadership

Communication

Time Management

Organization

Customer Service

Education

General Manager training program

Job description

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General Manager Job Description

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 33 locations nationwide and many more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.

We are seeking a General Manager. We think of the General Manager as a “mini-CEO”, a strong leader integral to a location’s success. The General Manager hires, trains, and coaches our staff to deliver exceptional service and genuine hospitality. This individual also is responsible for key business functions such as financial performance, day-to-day operations, local marketing, and community building. The General Manager is the ultimate steward of the Five Iron Golf brand and reports directly to the Regional Operations Manager.

Responsibilities Include The Following

• Recruit, hire, and train (or oversee the recruiting, hiring, and training) of all staff
• Actively evaluate employee performance to ensure day-to-day business needs are met
• Manage and oversee all location operations, including golf offerings and programs, facilities maintenance, food & beverage service, and staff scheduling
• Set and manage above-and-beyond service standards for all staff
• Maintain extensive knowledge of all our products, business lines, and promotions
• Manage the P&L of the location, including efficiently operating the space by monitoring and reducing labor and other operating costs
• Build relationships within the community and engage in local marketing efforts
• Clearly and effectively communicate location needs to the Regional Manager and other corporate representatives
• Ensure that the location adheres to pertinent health and safety regulations and operates in compliance with all local laws, including laws relating to alcohol service.
  
  

Required Qualifications

• 5+ years of hospitality, hotel or golf course/club management experience with at least 3 recent years as Assistant General Manager or General Manager
• Successfully complete General Manager training program
• Strong leadership ability and willingness to lead by example
• Exemplary communication, time management and organization skills
• Upbeat energy and enthusiasm and a positive attitude
• Ability to think on your feet and manage customer expectations
• Ability to work in a very fast paced environment
• Availability to be present in the space on evenings, weekends and holidays
• Ability to stand, walk and bend for long periods of time and maneuver up and down stairs
• Ability to obtain proper licensing and certifications for the location
  
  

Benefits (*applies to full-time employees):

• Health, Dental, and Vision insurance*
• Long- and Short-Term Disability*
• Meals while working are included for free
  
  

Job Type: Exempt

Pay: Competitive base salary plus incentive-based compensation.

Employment Type: Full Time

Years Experience: 3 - 5 years

Salary: $75,000 - $90,000 Annual

Bonus/Commission: Yes

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Hospitality, Food and Beverage Services, and Restaurants

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