General Manager

Pura Vida Miami Llc; Los Angeles (CA); Presencial; USD 80.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Wellness - Medical, Dental &

PTO

Discounted Meals

Growth Opportunities

401(k) Plan with Company Match

Descripción de la vacante

Pura Vida Miami LLC is seeking a General Manager for our fast-paced lifestyle brand cafe/restaurant. The role leads the store's operations, drives guest experience, and mentors team members to deliver fast, friendly service.

You will oversee inventory, scheduling, training, and compliance with food safety standards while controlling costs and optimizing performance. Bilingual English/Spanish is a plus; college education preferred but not required.

Formación

• 2+ years of management experience in the hospitality/restaurant industry.
• College education is preferred, but not required.
• Hard-working, enthusiastic leader with strong communication, organizational & problem-solving skills.
• Friendly and professional demeanor with strong customer service skills.
• Ability to multitask in a fast paced, demanding environment.
• Passionate about health and wellness is a bonus.
• Must be able to frequently lift and move up to 50 pounds.
• Bilingual proficiency (English and Spanish) is a plus.
• Advanced typing/basic knowledge of Excel and POS systems.

Responsabilidades

• Motivate and direct team members to exceed customer expectations with fast and friendly service.
• Oversee inventory management, labor allocation, and financial analysis to optimize restaurant performance.
• Handle daily ordering and invoicing at the store level.
• Provide training and mentorship for new employees and managers.
• Ensure strict adherence to food safety regulations.
• Lead by example in providing exemplary customer service and addressing concerns.
• Support recruitment, selection, hiring, and talent retention initiatives.

Conocimientos

Leadership

Customer service

Multitasking

Bilingual

Excel

POS systems

Communication

Problem-solving

Educación

College education preferred

Herramientas

POS systems

Excel

Descripción del empleo

We are a lifestyle brand!

We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers.

We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS:

As a General Manager at Pura Vida Miami, your role encompasses a broad spectrum of duties pivotal to the operational success of our brand. The responsibilities outlined in this offer letter serve as a guideline and are inclusive, but not exhaustive:

• Motivate and direct team members to exceed customer expectations with fast and friendly service in clean surroundings.

• Oversee inventory management, labor allocation, and utilizes financial analysis to optimize restaurant performance.

• Handles daily ordering and invoicing at the store level.

• Provide training and mentorship for new employees and managers across all restaurant stations, leveraging team collaboration.

• Ensure strict adherence to food safety regulations.

• Uphold and reinforces all Pura Vida procedures and policies at the store level.

• Efficiently organizes, schedules, and supervises team member shifts.

• Maintain a strong floor presence to oversee and ensure exceptional customer service.

• Direct staff while on the floor to ensure smooth operations and address any issues promptly.

• Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.

• Lead by example in providing exemplary customer service and addressing customer concerns effectively.

• Support recruitment, selection, hiring, and talent retention initiatives at the store.

• Recruits and develops talented employees, with an eye toward building organizational capacity and bench strength.

• Creates an environment that encourages innovation and development.

REQUIREMENTS:

• 2+ years of management experience in the hospitality/restaurant industry.

• College education is preferred, but not required.

• Hard-working, enthusiastic leader with strong communication, organizational & problem-solving skills.

• Friendly and professional demeanor with strong customer service skills.

• Ability to multitask in a fast paced, demanding environment.

• Passionate about health and wellness is a bonus.

• Must be able to frequently lift and or move up to 50 pounds.

• Bilingual proficiency (English and Spanish) is a plus.

• Advanced typing/basic knowledge of Excel and POS systems.

BENEFITS:

• Health & Wellness - Medical, Dental & Vision

• PTO

• Discounted Meals

• Growth Opportunities

• 401(k) Plan with Company Match

The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.

Agency Disclaimer

We'Ve got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies, we mean it. Any resumes sent our way without a signed agreement in place (including those sent directly to our team or hiring managers) will be considered property of Pura Vida Miami and we won't be responsible for any fees. If you're interested in partnering with us, reach out to our Talent team first. We're happy to connect the right way!