General Manager

Harri; Livonia (MI); On-site; USD 55,000 - 85,000; Full time

Job summary

Jersey Mike's Subs in Livonia, MI is seeking a General Manager to lead daily store operations and drive exceptional guest service.

You will manage sales, staffing, inventory, and budgets while upholding brand standards and franchisee expectations. The role requires strong leadership, communication, and a hands-on approach in a fast-paced environment.

Qualifications

• High school degree or equivalent.
• 2-year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Oversee store sales, volume and quality of service.
• Ensure customer satisfaction and maintain profit margins.
• Create employee schedules and place inventory orders.
• Lead employee training and participate in management team meetings.
• Set strategy with the management team and lead by example.

Skills

Leadership

Customer service

Team training

Communication

Reliability

Menu knowledge

Education

High school degree or equivalent

Job description

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!

The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.

"Jersey Mike's "A Sub Above"

Jersey Mike's Subs is looking for Managers.

Become part of Jersey Mike's vibrant organization! Grab hold of our powerful positive energy with a Jersey Mikes ready-to-take-off career that is fun, fulfilling and rewarding!

If you like to have fun, banter with people and enjoy sharing your life then working at Jersey Mike’s may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.

So become part of our tradition! Jersey Mike's was built on a strong sense of community and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment then bring your energy and come grow with us!

Additional Job Requirements

General Managers are responsible for the complete and total management of a Jersey Mike’s store / operation, including:

• Store sales
• Volume
• Quality of service
• Customer satisfaction
• Profit margin
• Create employee schedule
• Place inventory orders
• Lead employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager

Qualifications for the job:

• Education: High school degree or equivalent
• 2 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation

Key Competencies:

• Excellent Menu and product knowledge awesome personality
• Must be able to thrive in a fast pace environment
• Desire to improve self and skill sets
• Able to communicate effectively with guests. Awesome personality
• Participate in all Jersey Mike's training programs
• Ability to meet schedule requirements and is a reliable performer

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.

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